Basic Info

Muhamed Asem

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Junior System Administrator at PICO Agriculture Company

Experience Details

Junior System Administrator

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

Managing 4 Servers" Active directory, Firewall, File server and Antivirus"
Supporting 30 Servers" JD Edwards, OTMS, Backup server and other servers."
Supporting 400 users in the headquarter.
Managing 2 sites with number of 100 users.
Responsible for the Purchasing of IT assets.
Group policies .
DHCP – DNS
Active Directory
Hardware Related Problems
Printer Related Problems


Company Details

PICO Agriculture Company

Cairo, Egypt

N/A

Agriculture/Fishing/Farming

N/A

Jan 2016 to present (1 year 7 months)
Help Desk at Zamazm mall

Experience Details

Help Desk

Installation/Maintenance/Repair

Entry Level

- installing and configuring computer hardware operating systems and applications.
- monitoring and maintaining computer systems and networks.
- diagnosing and solving hardware/software issues.


Company Details

Zamazm mall

Monufya, Egypt

51-100 employees

Consumer Electronics

N/A

Feb 2014 to Dec 2014 (10 months)
Help Desk at Freelance

Experience Details

Help Desk

Installation/Maintenance/Repair

Experienced (Non-Manager)

N/A


Company Details

Freelance

Egypt

N/A

Other - Not Classified

N/A

Jan 2010 to Jan 2014 (4 years)

Education

Bachelor's Degree in Computer Science

Education Details

Bachelor's Degree

Computer Science, Network

Menoufiya University, Egypt

C / Good / 65 - 75%

N/A

N/A

Menoufiya University
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sadat

Egypt

2008

A / Excellent / 85 -100%

N/A

Sadat
2008

Certifications

MCSA
Dec 2014

Certificate details

MCSA

Dec 2014

N/A

N/A

N/A

N/A

MCSE
Dec 2014

Certificate details

MCSE

Dec 2014

N/A

N/A

N/A

N/A

Ethical Hakar v8
Apr 2015

Certificate details

Ethical Hakar v8

Apr 2015

N/A

N/A

N/A

N/A

Training and Courses

MCSA at YAT
Apr 2015

Training/Course Details

MCSA

Apr 2015

YAT

N/A

MCSE at YAT
Apr 2015

Training/Course Details

MCSE

Apr 2015

YAT

N/A

MCITP at YAT
Apr 2015

Training/Course Details

MCITP

Apr 2015

YAT

Microsoft Certified IT Professional (MCITP)

This profile is fresh!
Last update 15 days ago.

Jobseeker photo

Profile Skills and Keywords

AgricultureCommunicatorComputer ScienceConsumer ElectronicsEnglishEthical Hakar V8FarmingFishingFootballHard WorkerHelp DeskITInstallationInstalling And Configuring Computer Hardware Operating Systems And ApplicationsJunior System AdministratorMCITPMCSAMCSEMaintenanceManaging 4 Servers" Active Directory, Firewall, File Server And Antivirus"Microsoft OfficeNetworkNetworkingOther - Not ClassifiedProblem SolverReadingRepairResearch, Diagnose, Troubleshoot And Identify Solutions To Resolve Customer Issues.Software DevelopmentStudyingSupporting The Roll-out Of New ApplicationsSupportiveTeam PlayerTechnical Support EngineerTroubleshooting Network ConnectivityTroubleshooting System And Network Problems

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Medium

:

1-3 years

Networking

Networking

: Intermediate

: High

:

1-3 years

Fields of Expertise

Help Desk

Help Desk

: Expert

: Medium

:

3-5 years

installing and configuring computer hardware operating systems and applications

installing and configuring computer hardware operating systems and applications

: Expert

: Medium

:

3-5 years

Managing 4 Servers" Active directory, Firewall, File server and Antivirus"

Managing 4 Servers" Active directory, Firewall, File server and Antivirus"

: Advanced

: High

:

1-3 years

Troubleshooting network connectivity

Troubleshooting network connectivity

: Advanced

: High

:

1-3 years

Technical Support Engineer

Technical Support Engineer

: Advanced

: High

:

1-3 years

troubleshooting system and network problems

troubleshooting system and network problems

: Advanced

: High

:

1-3 years

Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

: Advanced

: Extreme - I love it!

:

1-3 years

supporting the roll-out of new applications

supporting the roll-out of new applications

: Intermediate

: High

:

1-3 years

Key Skills

Communicator, Hard worker, Problem Solver, Team Player, Supportive

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