Basic Info

Muhamed Asem

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Junior System Administrator at PICO Agriculture Company

Experience Details

Junior System Administrator

IT/Software Development, Installation/Maintenance/Repair

Experienced (Non-Manager)

Managing 4 Servers" Active directory, Firewall, File server and Antivirus"
Supporting 30 Servers" JD Edwards, OTMS, Backup server and other servers."
Supporting 400 users in the headquarter.
Managing 2 sites with number of 100 users.
Responsible for the Purchasing of IT assets.
Group policies .
DHCP – DNS
Active Directory
Hardware Related Problems
Printer Related Problems


Company Details

PICO Agriculture Company

Cairo, Egypt

N/A

Agriculture/Fishing/Farming

N/A

Jan 2016 to present (1 year 11 months)
Help Desk at Zamazm mall

Experience Details

Help Desk

Installation/Maintenance/Repair

Entry Level

- installing and configuring computer hardware operating systems and applications.
- monitoring and maintaining computer systems and networks.
- diagnosing and solving hardware/software issues.


Company Details

Zamazm mall

Monufya, Egypt

51-100 employees

Consumer Electronics

N/A

Feb 2014 to Dec 2014 (10 months)
Help Desk at Freelance

Experience Details

Help Desk

Installation/Maintenance/Repair

Experienced (Non-Manager)

N/A


Company Details

Freelance

Egypt

N/A

Other - Not Classified

N/A

Jan 2010 to Jan 2014 (4 years)

Education

Bachelor's Degree in Computer Science

Education Details

Bachelor's Degree

Computer Science, Network

Menoufiya University, Egypt

C / Good / 65 - 75%

N/A

N/A

Menoufiya University
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sadat

Egypt

2008

A / Excellent / 85 -100%

N/A

Sadat
2008

Certifications

MCSA
Dec 2014

Certificate details

MCSA

Dec 2014

N/A

N/A

N/A

N/A

MCSE
Dec 2014

Certificate details

MCSE

Dec 2014

N/A

N/A

N/A

N/A

Ethical Hakar v8
Apr 2015

Certificate details

Ethical Hakar v8

Apr 2015

N/A

N/A

N/A

N/A

Training and Courses

MCSA at YAT
Apr 2015

Training/Course Details

MCSA

Apr 2015

YAT

N/A

MCSE at YAT
Apr 2015

Training/Course Details

MCSE

Apr 2015

YAT

N/A

MCITP at YAT
Apr 2015

Training/Course Details

MCITP

Apr 2015

YAT

Microsoft Certified IT Professional (MCITP)

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

AgricultureCommunicatorComputer ScienceConsumer ElectronicsEnglishEthical Hakar V8FarmingFishingFootballHard WorkerHelp DeskITInstallationInstalling And Configuring Computer Hardware Operating Systems And ApplicationsJunior System AdministratorMCITPMCSAMCSEMaintenanceManaging 4 Servers" Active Directory, Firewall, File Server And Antivirus"Microsoft OfficeNetworkNetworkingOther - Not ClassifiedProblem SolverReadingRepairResearch, Diagnose, Troubleshoot And Identify Solutions To Resolve Customer Issues.Software DevelopmentStudyingSupporting The Roll-out Of New ApplicationsSupportiveTeam PlayerTechnical Support EngineerTroubleshooting Network ConnectivityTroubleshooting System And Network Problems

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: Medium

:

1-3 years

Networking

Networking

: Intermediate

: High

:

1-3 years

Fields of Expertise

Help Desk

Help Desk

: Expert

: Medium

:

3-5 years

installing and configuring computer hardware operating systems and applications

installing and configuring computer hardware operating systems and applications

: Expert

: Medium

:

3-5 years

Managing 4 Servers" Active directory, Firewall, File server and Antivirus"

Managing 4 Servers" Active directory, Firewall, File server and Antivirus"

: Advanced

: High

:

1-3 years

Troubleshooting network connectivity

Troubleshooting network connectivity

: Advanced

: High

:

1-3 years

Technical Support Engineer

Technical Support Engineer

: Advanced

: High

:

1-3 years

troubleshooting system and network problems

troubleshooting system and network problems

: Advanced

: High

:

1-3 years

Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

Research, diagnose, troubleshoot and identify solutions to resolve customer issues.

: Advanced

: Extreme - I love it!

:

1-3 years

supporting the roll-out of new applications

supporting the roll-out of new applications

: Intermediate

: High

:

1-3 years

Key Skills

Communicator, Hard worker, Problem Solver, Team Player, Supportive

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