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Muhamed Asem

Junior System Administrator at PICO Agriculture Company

Cairo, Egypt
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Help Desk
  • installing and configuring computer hardware operating systems and applications
  • Technical Support Engineer
  • troubleshooting system and network problems

Work Experience

  • Junior System Administrator at PICO Agriculture Company

    Jan 2016 to present · 2 Years 10 Months
  • Help Desk at Zamazm mall

    Feb 2014 to Dec 2014 · 11 Months
  • Help Desk at Freelance

    Jan 2010 to Jan 2014 · 4 Years 9 Months

Education

  • Bachelor's Degree in Computer Science

    Menoufiya University - Egypt 2008 to 2013 · 5 Years
  • High School - Thanaweya Amma

    Sadat - Egypt 2008

Skills
Tools and Fields of Expertise

  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues.
  • Help Desk
  • installing and configuring computer hardware operating systems and applications
  • Technical Support Engineer
  • troubleshooting system and network problems
  • Troubleshooting network connectivity
  • Managing 4 Servers" Active directory, Firewall, File server and Antivirus"
  • Networking
  • supporting the roll-out of new applications
  • Microsoft Office

Languages

  • English

    Advanced

Training & Certifications

  • Ethical Hakar v8

    2015
  • MCSA

    YAT · 2015
  • MCSE

    YAT · 2015
  • MCITP

    YAT · 2015
  • MCSA

    2014
  • MCSE

    2014