Marwa ali abo elhamd

Senior Operation Coordinator ( Loans Department )Full Time

• Job Details:Egyptian plumbing foundation sponsored by EGIC -Enter the payment receipts for customers and extract the debts for customers in each governorate. -Analyze the data and extract all the required reports and send it to the CEO. -Archive collection receipts, review customer files, and analyze their payment periods. -Send reports of non-payment to the legal department to take legal action. -Responding to all customer complaints through Call Center . -Analyze and Coordinate daily loans department activities to achieve established goals. -Maintain loans department calendar and ensure to meet deadlines. -Prepare meeting agenda, schedule department meetings and distribute minutes. -Coordinate and organize loans department related committees and special events. -Assist in loans budget preparation and expense management activities. -Escalating to CEO in the event of overwork with proposed solution. -Maintain all department information confidential and secure. -Respond to work requests from department staffs in timely and accurate manner. -Assist CEO in preparing and maintaining meeting materials, business presentations and other department files. -Adhere to company policies and regulations -Provide general administrative and clerical support. -Perform data collection, analysis and reporting to CEO for decision making purposes. -Draft letters, correspondence, memos, charts, documents, tables, graphs, and plans as requested. -Maintain positive working relationships with department staffs and customers. Handover to the appropriate editor for implementation. -Ensuring that the specialist tasks are implemented on time and in line with requirements -Ensuring the integration of new employees into the team or the department/division -Developing/initiating possible solutions in cooperation with the specialist department

Sales Department Coordinator ( Elevator Section )Full Time

• Job Details:- Responsible for Elevator's Sector Sales and AR reports - Assisting the Sales Administration Manager with all functions - Assisting with Induction training for new staff - Checking commissions for internal staff - Ensuring the sales staff and Business Partners have not oversold or undersold a deal to the customer. - Checking and Review the visit reports of sales people for customers. - Compiling the monthly Sales Report on new sales, additional channels and renewals.  Ensuring customer renewals are loaded on Data Base.  Arrangements for sales functions and launches when required. - Handling of customer queries when necessary. - Taking orders from the sales manager and maintaining files, cash registers and inventory. - Monthly reconciliation of Purchase Report, Inter-company reconciliation, inventory reconciliation, stock reporting to Group. - Weekly Update sales compliance tracker file and make sure its completeness and accuracy.