Basic Info

Marwa Nafea

5 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Office manager at Incord Holding

Experience Details

Office manager

Marketing/PR/Advertising

Senior Management (e.g. VP, CEO)

Direct all department
take actions
support employees
attend all meeting
make better deals


Company Details

Incord Holding

Cairo, Egypt

51-100 employees

Marketing and Advertising

N/A

May 2017 to present (5 months)
Trainer at I-Call

Experience Details

Trainer

Customer Service/Support

Manager

N/A


Company Details

I-Call

Cairo, Egypt

501-1000 employees

Training and Coaching

N/A

Aug 2015 to Apr 2017 (1 year 8 months)
Customer service at Raya Contact Center

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Raya Contact Center

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Aug 2014 to Aug 2015 (1 year)
Customer service (intern) at CIB

Experience Details

Customer service (intern)

Banking

Entry Level

N/A


Company Details

CIB

Cairo, Egypt

More than 1000 employees

Banking

N/A

Nov 2013 to Mar 2014 (4 months)
Office manager (intern) at Urben

Experience Details

Office manager (intern)

Sales/Retail

Entry Level

N/A


Company Details

Urben

Cairo, Egypt

51-100 employees

Real Estate/Property Management

N/A

Mar 2012 to Oct 2013 (1 year 7 months)
Teller (intern) at National Bank Of Egypt

Experience Details

Teller (intern)

Banking

Student

N/A


Company Details

National Bank Of Egypt

Cairo, Egypt

More than 1000 employees

Banking

N/A

Aug 2012 to Sep 2012 (1 month)
Admin (intern) at Tiba for import and export

Experience Details

Admin (intern)

Media/Journalism/Publishing

Student

N/A


Company Details

Tiba for import and export

Cairo, Egypt

11-50 employees

Paper and Forest Products

N/A

Jun 2011 to Jan 2012 (7 months)

Education

Bachelor's Degree in Management Information System

Education Details

Bachelor's Degree

Management Information System

Modern Academy, Egypt

A / Excellent / 85 -100%

N/A

N/A

Modern Academy
2010 - 2013

Certifications

Soft skills
Aug 2014

Certificate details

Soft skills

Aug 2014

85 out of 100

N/A

N/A

Raya contact centre

N/A

Dream to Reality
Aug 2009

Certificate details

Dream to Reality

Aug 2009

90 out of 100

N/A

N/A

yalla educations

N/A

Certificate details

Marketing Management

Jul 2009

95 out of 100

N/A

N/A

yalla educations

N/A

Training and Courses

Training/Course Details

sales

Nov 2013

Citi bank

N/A

Training/Course Details

Customer service

Aug 2012

National bank of egypt

N/A

Training/Course Details

Customer service

Aug 2012

National bank of egypt

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdminArabicBankingBusiness DevelopmentConsumer ServicesCustomer ServiceCustomer-orientedDream To RealityEnglishFrenchHandles StressHard WorkerItalianJournalismLeaderManagement Information SystemMarketingMarketing And AdvertisingMarketing ManagementMediaMicrosoft OfficeOffice ManagementOffice ManagerOrganizerPaper And Forest ProductsProperty ManagementPublishingReal EstateRetailSalesSoft SkillsSupportTellerTrainerTraining And Coaching

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Italian

Italian

: Beginner

: Beginner

: Beginner

: Beginner

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Fields of Expertise

office management

office management

: Expert

: Extreme - I love it!

:

1-3 years

customer service

customer service

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Hard worker, Customer-oriented, Organizer, Handles Stress

Online Presence

https://www.facebook.com/marwa.g.nafea

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