MARWA HASSAN

Import Coordinator & Virtual Assistant

• Job Details:Answering emails and follow up shipping schedule and preparing orders. Organizing and scheduling appointments and meetings. Online translator and interpreter. Review and control all shipping documents as well as asking for corrections if necessary. Arrange shipping documents, review l/c and make sure all shipping documents are responding to l/c needs. Writing emails. Making hotel & airline reservations and arranging travel itineraries. Trips and conference organizer. Providing general administrative support to the rest of the team.

Logistics Coordinator

• Job Details:Review and follow up on purchase and verify shipping is on schedule. Assist customers through telephone and written correspondence regarding shipments, handle questions and concerns of customers throughout the purchase process as well clarifying all shipping related questions. Review and control all shipping documents as well as asking for corrections if necessary. Arrange shipping documents, reviewing l/c and make sure all shipping documents are responding to l/c needs. Maintain careful attention in all shipment process as per customer wishes. Preparing contracts and offers. Filling and organizing orders/shipments. Keeping track with suppliers' orders and offers. Following up with suppliers' notifications and questions. Following up buyers' complaints if any and dealing with suppliers. Handling customers’ payments & balance. Writing emails. Making hotel & airline reservations and arranging travel itineraries. Organizing events concerning agents day with the rest of the team and the Finnish partners. Trips and conference organizer. Other tasks or assignments as required by the management in Finland or in Egypt.

Import Export Responsible, HR Responsible, Purchasing Responsible, Company Representative

• Job Details:Follow up the indoor issues concerning residence, visas, passport for foreigners. Responsible of the human resources (keeping the files of both local and foreign employers). Salaries responsible, pay rolls, overtime, vacation controller for personnel. Customer services responsible (complaints, orders, terms of delivery). Follow up shipments from & to Italy. Follow up procedures concerning both delivery and arrival of vessels as well as follow up all the necessary documents (bill of lading, certificate of origin). Making regular inventory for both raw materials and consumable materials. Follow up bills and payments. One of company representatives at free zones, ministry of industry, businessmen association. Air tickets reservations, arranging hotel accommodations for all foreigners in visit. Preparing a day tour trip on Alexandria or in Cairo and tour leading.