Basic Info

Martina basta

5 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

1. Administrative Assistant to the General Manager Finance and administration at Cairo Airport Cargo Company (CACC) -Lufthansa Cargo Annex- LCAG

Experience Details

1. Administrative Assistant to the General Manager Finance and administration

Administration, Human Resources, Marketing/PR/Advertising

Experienced (Non-Manager)

-Coordinating with the Legal Department to revise & edit the board meetings’ minutes.
-Revising & editing the project’s contracts with the MD, GM & Legal Dept.
-Executing all reports/articles translation needed for the MD and the GM,
-Responsible for drafting & editing all the MD and GM’s documents for internal & external correspondence.
-Submitting and assisting in the preparation of regular monthly reports about the departments’ performance to the Chairman & LCAG’s top management.
-Composing & editing the content of the company’s website
-Creating an online Ad- Campaign to promote the new project & the company’s services.
-Attending outside meetings, developing meeting minutes and following up on action plans accordingly.
-Following up on pending issues delegated by the MD and GM.
-Responsible for maintaining the GM’s index updated & organized.
-Handling calendar management for the MD & GM and executing his travel arrangements, visas, accommodation, preparing travel itineraries, and, occasionally, attending meetings with the manager to take notes or dictation at meetings or to provide general assistance during presentations.
-Ensuring regular Communication with the project management department.
-Establishing and maintaining working relationships with advertising agencies to increase our profit.
-Organize and schedule meetings and appointments.
-Produce and distribute correspondence memos, letters, faxes and forms.
-Develop filing system and maintain contact lists.
-Submit and reconcile expense reports.
-Screening phone calls, enquiries and requests, and handling them when appropriate.
-Meeting and greeting visitors at all levels of seniority.
-Dealing with incoming email, faxes and post, often corresponding on behalf of the manager.
-Carrying out background research and presenting findings.
-Producing documents, briefing papers, reports and presentations and ordering office supplies.
- Monitoring the use of the corporate purchasing and credit card. Submitting receipted returns to the Finance Department. To submit expenses claims, both internal and external, on behalf of the GM.
In addition to supporting the manager and his departments, there is also additional duties that include:
-Carrying out specific projects and research.
-Responsibility for accounts and budgets.
-Taking on some of the manager's responsibilities and working more closely with management.
-Deputizing for the GM, making decisions and delegating work to others in the manager's absence.
-Being involved in decision-making processes.
-To liaise effectively with internal divisions/departments and external organisations on behalf of the GM.
-To ensure appropriate systems developed to support effective and efficient day-to-day work at GM’s office.
-To effectively plan and coordinate corporate training events, evaluation workshops and conferences on behalf of the GM, from inception through to tendering, to event management, budgetary control, invoicing and post event appraisals.



Company Details

Cairo Airport Cargo Company (CACC) -Lufthansa Cargo Annex- LCAG

Cairo, Egypt

501-1000 employees

Import and Export , Logistics and Supply Chain , Warehousing

http://cacc-eg.com/

Jan 2016 to present (11 months)
Relationship Manger at Bayt.com

Experience Details

Relationship Manger

Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

• Develop new customer relationships adhering with set guidelines of Relationship Manager Business Development.
• Interact with customer brand teams and respective agencies to create business objectives.
• Negotiate contracts with customers working professionally with sales management, company finance along with contract organization.
• Update CRM with details of interactions with customers; prepared proposals, finalized agreements, billed clients, and assisted department head in decision making pertaining to value added service provision.
• Setting up meetings with new clients.
• Work at all times in a manner that reinforces as an admired and respected market-leading company.
• Initiate and develop a strong relationship with Governmental and Public Authorities to generate keynote projects.
• Expand revenue size of assigned customer companies.
• Determine customers' recruitment needs and talent management needs, and prepare proposals to sell services that address these needs.
• Engage new and existing accounts in a solution-selling approach to sell the full spectrum of’s products and services such as: recruitment, value-added services, information management.

• Manage the training, usage and follow-up queries with clients through supervision of the assigned Product Specialist.
• Achieve significant market share growth, minimum sales metrics and substantial pipeline in addition to abidance by company values and qualitative assessment by relevant managers in order to achieve confirmation.
• Consistently grow market share and incrementally grow customer share in each month after confirmation.
• Participate in weekly training sessions to improve both efficiency and effectiveness.


Company Details

Bayt.com (multinational)

Cairo, Egypt

More than 1000 employees

Recruitment and Staffing, Research , Training and Coaching

https://www.bayt.com/

Oct 2014 to Jan 2016 (1 year 3 months)
Sales Executive at Singapore Airlines

Experience Details

Sales Executive

Tourism/Travel, Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

• Creating mutual trust and mutual benefits between Singapore airlines and its travel partners
• Encourage and motivate our travel agencies to increase and enhance their sales volume on Singapore Airlines by reducing the obstacles they face for achieving that.
• Evaluate and analyze the competitor’s activities.
• Preparation of several reports that help us to evaluate and observe the current and the future performance of our company like (Advanced booking report-uplift report-Market Outlook report).
• Handling the corporate agreements and searching for other potential deals.
• Helping and supporting sales manager in preparing our seasonal fares.
• Helping and supporting sales manager in preparing our corporate scheme.
• Excellent usage for Amadeus ”Airline booking system


Company Details

Singapore Airlines (multinational)

Cairo, Egypt

N/A

Airlines/Aviation

http://www.singaporeair.com/en_UK/sg/home

Apr 2014 to Oct 2014 (6 months)
Account Clerk at Singapore Airlines

Experience Details

Account Clerk

Accounting/Finance, Administration, Tourism/Travel

Entry Level

Audit all Issued Tickets (Cash Tickets, Credit, Internet Tickets, Exchanged Tickets & Refunded ones) & ensuring that all our money collected.
Raising ADMs to collect all Money not paid on BSB Link.
• Preparing Discrepancy Reports.
• Responsible for registering all documents sent out or received.
• Responsible for preparing all Cash& Checks sent to the bank.
• Writing minutes for meetings.
• Collecting Charge forms from Travel agents& sent them to Singapore.
• Handling all VAT papers to Travel Agents& Tax reporting.
• Helping to buy all inventory needed & Paying Telephone Pills.
• Writing all Letters needed, Faxes & Scanning all Papers.
• Preparing all papers needed for works permit& Visas for General Manager& Station Manager.
• Organizing Social Events & trips for Singapore Airlines in Egypt.
• Helping in increasing Sales for Individuals & Groups from London, Egypt, Australia... etc.
• Refunding group deposits & helping groups process.
• Buying vouchers for travel agents.
• Collecting waivers.
• SAP new agents register.
• Dealing with all travel agents problems.
• Receive and sort mails.
• Receive messages, notes and phone calls and handle in an appropriate manner.
• Doing secretary work, administrative work& working on Visas & work permits for General Managers & Station Mangers.
• Perform general clerical duties to include but not limited to:
• Typing – Photocopying – Faxing – Mailings.
• Auditing No Show Fees paid.


Company Details

Singapore Airlines (multinational)

Cairo, Egypt

More than 1000 employees

Airlines/Aviation

http://www.singaporeair.com/en_UK/sg/home

Nov 2012 to Apr 2014 (1 year 5 months)
Project administrator (intern) at Aspire Consulting & Training

Experience Details

Project administrator (intern)

Administration

Student

• Writing Applications and preparing Interviews questions for trainees
• Interviewing trainees
• Prepare reports and statistics as required.
• Do market researches
• Train volunteers
• Translate Letters and Emails from English to Arabic


Company Details

Aspire Consulting & Training

Cairo, Egypt

11-50 employees

Education, Training and Coaching

http://www.aspire.com.eg/

Oct 2012 to Oct 2012 (1 month)
Trainee in the credit department (intern) at NSGB( QNB)

Experience Details

Trainee in the credit department (intern)

Banking, Administration, Accounting/Finance

Student

• Prepare reports and statistics as required.
• Deal with customers queries.
• Prepare letters and faxes.
• Receive and sort mails.
• Maintain files (hard and soft copy).
• Receive messages, notes and phone calls and handle in an appropriate manner.
• Perform general clerical duties to include but not limited to:
Typing – Photocopying – Faxing – Mailings.


Company Details

NSGB( QNB) (multinational)

Cairo, Egypt

More than 1000 employees

Banking

http://www.qnbalahli.com/cs/Satellite/QNBEgypt/en_EG/enHome

Aug 2009 to Aug 2009 (1 month)
Assistant (intern) at Think and Do

Experience Details

Assistant (intern)

Administration, Media/Journalism/Publishing, Business Development

Student

• Assist the CEO.
• Translate books from English to Arabic
• Deal with customers queries.
• Receive and sort mails.
• Maintain files (hard and soft copy).
• Receive messages, notes and phone calls and handle in an appropriate manner.


Company Details

Think and Do

Cairo, Egypt

101-500 employees

Business Services - Other, Education, Non-Profit Organizations

www.thinkanddo.org/

Jul 2005 to Oct 2005 (3 months)
Trainee (intern) at JC Egypt

Experience Details

Trainee (intern)

Administration, Creative/Design/Art, Customer Service/Support

Student

• Deal with customers queries.
• Receive and sort mails.
• Maintain files (hard and soft copy).
• Receive messages, notes and phone calls and handle in an appropriate manner.


Company Details

JC Egypt

Cairo, Egypt

11-50 employees

Marketing and Advertising, Graphic Design , Broadcasting and Film

N/A

Jul 2004 to Oct 2004 (3 months)

Achievements


1) I have an achievement that I made my company profit increased by more than 10 million Egyptian pounds this year from an advertising opportunity at Cairo International airport. 2) I traveled to UK for 8 months and lived in a cross culture community to learn how to help third world countries. 3) I proved myself in all the companies and places I worked in.

Education

Bachelor Degree in Commerce and Business Administration (B.C.) in Economics of Foreign Trade

Education Details

Bachelor Degree in Commerce and Business Administration (B.C.)

Economics of Foreign Trade, Business Administration , Accounting

Faculty of Commerce and Business Administration, Helwan University, Egypt

C / Good / 65 - 75%

Economics and Foreign Trade Economics Business Administration Accounting Mathematics, Applied Statistics and Insurance Political Sciences International Relations Postal Studies

Marketing management computer English Finance Partnership corporation

Faculty of Commerce and Business Administration, Helwan University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ramses College for Girls (Ex: American College for Girls)

Egypt

2007

A / Excellent / 85 -100%

N/A

Ramses College for Girls (Ex: American College for Girls)
2007

Certifications

Certificate details

• Certificate from Discipline Training School at University of Nations in the UNITED KINGDOM.

Aug 2012

100 out of 100

N/A

N/A

YWAM

Medical and psychological support for third world countries and teaching English for street children’s, feeding & cleaning them.

Training and Courses

Training/Course Details

Overseas Accounting Staff (OAS) course

Jul 2013

Singapore Airline House

Auditing Accounting Finance

Training/Course Details

Dangerous Goods Regulations training

Mar 2016

Lufthansa Cargo training center

Dangerous Goods Regulations in the cargo industry

Training/Course Details

Ware House (WH) and CAT 7/8 course

Mar 2016

Lufthansa Cargo training center

ATM-B737-300 3 Holds

Training/Course Details

• ISLC - International Student Leadership Conference

Mar 2007

AUC

International conference that was held in the AUC. They choose the best students that has leadership skills from each famous high school and I was chosen to attend it.

Training/Course Details

• BLESS – Basic Life and Emotional Skills School.

May 2008

Hayat Organization

Basic Life and Emotional Skills training

Training/Course Details

Smart Heart

Apr 2010

Hayat organization

Life Skills for Adolescents.

Training/Course Details

• Middle East counseling School for abuse (Diploma) .

Jan 2015

ISARPAC(the international school of sexual abuse related pastoral counseling

Counseling Abused People and traumatized people.

Training/Course Details

Advanced Leadership Seminar

Aug 2010

Haggai Institute

advances the skills of qualified leaders to more effectively lead their own people, and train others to do the same.

Training/Course Details

Group Leadership Course

Jan 2012

hayat organization

How to lead a group.

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

1. Administrative Assistant To The General Manager Finance And AdministrationAbility To Work Under PressureAccount ClerkAccountingAccuracyAdaptabilityAdministrationAdvanced Leadership SeminarAdvising PeopleAirlinesAmadeusAnalyzing ProblemsArabicAssistantAttention To DetailAuditing Financial DataAviationBankingBayt.comBrainstormingBroadcasting And FilmBudgetingBusinessBusiness AdministrationBusiness Communication SkillsBusiness DevelopmentBusiness Services - OtherCRMCampingCoaching SkillsCommunicating With Young Or Old PeopleConflict ResolutionCooperationCounselingCounseling PeopleCreativeCreative Thinking SkillsCustomer ServiceCustomer Service SkillsCyclingDangerous Goods Regulations TrainingDealing With ComplaintsDecision Making SkillsDefining ProblemsDesignDriving SafelyEconomics Of Foreign TradeEducationEffective Listening SkillsEncouraging PeopleEnglishEthicsExpressing FeelingsFinanceFinancial MangementFrenchGraphic DesignGroup Leadership CourseHard WorkerHermes | Cargo Management SystemsHindiHuman ResourcesImport And ExportInsuranceInterviewingJournalismLeaderLeadershipLeading TeamsLogistics And Supply ChainMaking FriendsManaging PeopleMarketingMarketing And AdvertisingMediaMicrosoft OfficeNSGB( QNB)Non-Profit OrganizationsOrganizing FilesOverseas Accounting Staff (OAS) CoursePatiencePerseverancePreparing Written CommunicationsPrioritization SkillsProblem SolverProject AdministratorPromoting EventsPublic SpeakingPublishingRecruitingRecruitment And StaffingRelationship MangerReliabilityResearchRetailSalesSales ExecutiveSelf-motivatedSingapore AirlinesSmart HeartSupportTeachingTeam PlayerTourismTraineeTrainee In The Credit DepartmentTraining And CoachingTravelTravelingVolleyballWare House (WH) And CAT 7/8 CourseWarehousingWatching Movies BLESS Basic Life And Emotional Skills School. Certificate From Discipline Training School At University Of Nations In The UNITED KINGDOM. ISLC - International Student Leadership Conference Middle East Counseling School For Abuse (Diploma) .

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Hindi

Hindi

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Amadeus

Amadeus

: Advanced

: High

:

1-3 years

CRM

CRM

: Advanced

: High

:

1-3 years

Hermes | Cargo Management Systems

Hermes | Cargo Management Systems

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Reliability

Reliability

: Expert

: Extreme - I love it!

:

More than 7 years

Self-motivated

Self-motivated

: Expert

: Extreme - I love it!

:

5-7 years

Cooperation

Cooperation

: Expert

: Extreme - I love it!

:

More than 7 years

Advising people

Advising people

: Expert

: Extreme - I love it!

:

More than 7 years

Analyzing problems

Analyzing problems

: Expert

: Extreme - I love it!

:

More than 7 years

Attention to detail

Attention to detail

: Expert

: Extreme - I love it!

:

5-7 years

Auditing financial data

Auditing financial data

: Expert

: Extreme - I love it!

:

3-5 years

Brainstorming

Brainstorming

: Expert

: Extreme - I love it!

:

More than 7 years

Budgeting

Budgeting

: Expert

: Extreme - I love it!

:

1-3 years

Business communication skills

Business communication skills

: Expert

: Extreme - I love it!

:

1-3 years

Coaching skills

Coaching skills

: Expert

: Extreme - I love it!

:

More than 7 years

Communicating with young or old people

Communicating with young or old people

: Expert

: Extreme - I love it!

:

More than 7 years

Conflict resolution

Conflict resolution

: Expert

: Extreme - I love it!

:

More than 7 years

Counseling people

Counseling people

: Expert

: Extreme - I love it!

:

More than 7 years

Creative thinking skills

Creative thinking skills

: Expert

: Extreme - I love it!

:

3-5 years

Customer service skills

Customer service skills

: Expert

: Extreme - I love it!

:

3-5 years

Dealing with complaints

Dealing with complaints

: Expert

: Extreme - I love it!

:

3-5 years

Decision making skills

Decision making skills

: Expert

: Extreme - I love it!

:

3-5 years

Defining problems

Defining problems

: Expert

: Extreme - I love it!

:

3-5 years

Driving safely

Driving safely

: Expert

: Extreme - I love it!

:

1-3 years

Effective listening skills

Effective listening skills

: Expert

: Extreme - I love it!

:

5-7 years

Encouraging people

Encouraging people

: Expert

: Extreme - I love it!

:

5-7 years

Ethics

Ethics

: Expert

: Extreme - I love it!

:

More than 7 years

Expressing feelings

Expressing feelings

: Expert

: Extreme - I love it!

:

More than 7 years

Interviewing

Interviewing

: Expert

: Extreme - I love it!

:

1-3 years

Leading teams

Leading teams

: Expert

: Extreme - I love it!

:

More than 7 years

Managing people

Managing people

: Expert

: Extreme - I love it!

:

3-5 years

Organizing files

Organizing files

: Expert

: Extreme - I love it!

:

3-5 years

Preparing written communications

Preparing written communications

: Expert

: Extreme - I love it!

:

3-5 years

Prioritization skills

Prioritization skills

: Expert

: Extreme - I love it!

:

3-5 years

Promoting events

Promoting events

: Expert

: Extreme - I love it!

:

3-5 years

Public speaking

Public speaking

: Expert

: Extreme - I love it!

:

1-3 years

Recruiting

Recruiting

: Expert

: Extreme - I love it!

:

1-3 years

Patience

Patience

: Advanced

: Extreme - I love it!

:

More than 7 years

Perseverance

Perseverance

: Advanced

: Extreme - I love it!

:

More than 7 years

counseling

counseling

: Advanced

: High

:

5-7 years

Teaching

Teaching

: Advanced

: High

:

5-7 years

Ability to work under pressure

Ability to work under pressure

: Advanced

: Medium

:

5-7 years

Accuracy

Accuracy

: Advanced

: High

:

3-5 years

Adaptability

Adaptability

: Advanced

: Extreme - I love it!

:

More than 7 years

Accounting

Accounting

: Intermediate

: Medium

:

5-7 years

Financial Mangement

Financial Mangement

: Intermediate

: Medium

:

5-7 years

Human resources

Human resources

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Hard worker, Creative, Problem Solver, Team Player

Online Presence

https://www.facebook.com/martina.edward.5

Like martina`s profile? Share it!

Get Your own Wuzzuf Profile Now !

Employer? If you're representing an organization or an enterprise, Signup here for FREE to see Martina's full profile and find more great talent and professionals to join your team.