Basic Info

Martha Fahmy

3 years

Giza Governorate, Egypt

Bachelor's Degree

Entry level

Work Experience

Accountant at TVB Marketing International

Experience Details

Accountant

Tourism/Travel

Entry Level

 Responsible for the day to day management of the accounting and internal reporting
 Analyzes information and options by developing spreadsheet reports; verifying information.
 Compile monthly reports
 Provide assistance and support to company personnel
 Prepare monthly reports into excel spread sheet for analysis


Company Details

TVB Marketing International (multinational)

Mohandsen, Egypt

101-500 employees

Travel and Tourism, Marketing and Advertising, Telecommunications

www.kazaclub.com

Dec 2015 to present (1 year)
Reservation Agent at TVB Marketing International

Experience Details

Reservation Agent

Tourism/Travel

Entry Level

 The main purpose of a reservation agent is to reserve various requests which come through different mediums.
 Collecting and processing payments.
 Prepare customer invoices and accept payment.
 Prepare an excel sheet with the reservation details from net price, rack rate and commision.
 Responds to communications from guest.
 Understands the hotel's policy on guaranteed reservations and no-shows.
 Keeping clients up to date with any changes.
 Dealing with complaints or refunds.


Company Details

TVB Marketing International (multinational)

Mohandsen, Egypt

101-500 employees

Travel and Tourism, Marketing and Advertising, Telecommunications

www.kazaclub.com

Aug 2014 to Dec 2015 (1 year 4 months)
Customer Service at TVB Marketing International

Experience Details

Customer Service

Tourism/Travel

Entry Level

- Answering phone calls and helping customers to reach their right way
- Answer people's queries and generally help them to address any problems they're having
- Collecting customer requests, complaints and send it via mail to the responsible person


Company Details

TVB Marketing International (multinational)

Mohandsen, Egypt

101-500 employees

Travel and Tourism, Marketing and Advertising, Telecommunications

www.kazaclub.com

May 2013 to Aug 2014 (1 year 3 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Faculty of Commerce Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Faculty of Commerce Cairo University
2006 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Dr.Mahmoud Omar

Egypt

2006

B / Very Good / 75 - 85%

N/A

Dr.Mahmoud Omar
2006

Training and Courses

Training/Course Details

Banking Training

Jul 2009

Egyptian banking institute

N/A

Training/Course Details

General English

Aug 2011

AUC

N/A

Training/Course Details

MAC (modern accounting certification)

Mar 2011

Cairo University

N/A

Training/Course Details

Oracle EPS – Essentials for Implementers

May 2013

Next Academy

N/A

This profile is fresh!
Last update 16 days ago.

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Profile Skills and Keywords

AccountantAccountingAdaptiveArabicBanking TrainingCommunicatorComunication SkillsCustomer ServiceDrivingEnglishFlexibleGeneral EnglishHand WorksHandles StressInternetMAC (modern Accounting Certification)Marketing And AdvertisingMicrosoft ExcelOracle EPS Essentials For ImplementersOrganizerPaintingPet LoversReservation AgentShoppingSocialTVB Marketing InternationalTelecommunicationsTime ManagmentTourismTravelTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Advanced

: Intermediate

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Intermediate

: Intermediate

Tools and Technologies

Microsoft Excel

Microsoft Excel

: Advanced

: Medium

:

1-3 years

Internet

Internet

: Advanced

: High

:

3-5 years

Fields of Expertise

comunication skills

comunication skills

: Advanced

: Medium

:

1-3 years

Time Managment

Time Managment

: Advanced

: High

:

1-3 years

Key Skills

Communicator, Organizer, Flexible / Adaptive, Social, Handles Stress

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