Basic Info

Marwa Hassan

10 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Administrative Specialist at Projects For Real Estate Development

Experience Details

Administrative Specialist

Business Development

Experienced (Non-Manager)

N/A


Company Details

Projects For Real Estate Development

Cairo, Egypt

51-100 employees

Construction - Residential & Commercial/Office

N/A

Apr 2016 to present (1 year 4 months)
Export Coordinator at Flex P. Films Egypt S,A,E

Experience Details

Export Coordinator

Manufacturing/Production

Experienced (Non-Manager)

 Being a liaison between the different branches of the company.
 Preparing and generating Proforma Invoices from the system.
 Handling the sample check.
 Creating Management Information System for Sales Order.
 Customer Interaction / Follow ups with Customers and Inter department.
 Handling Customer Complaints.


Company Details

Flex P. Films Egypt S,A,E (multinational)

Giza, Egypt

More than 1000 employees

Package/Freight Delivery , Manufacturing

N/A

Apr 2014 to Apr 2016 (2 years)
Administrative Specialist at Remas Properties

Experience Details

Administrative Specialist

Administration

Experienced (Non-Manager)

N/A


Company Details

Remas Properties

Cairo, Egypt

101-500 employees

Real Estate/Property Management

N/A

Mar 2012 to Mar 2014 (2 years)
Call Center agent at Teleperformance

Experience Details

Call Center agent

Customer Service/Support

Experienced (Non-Manager)

Answer inbound calls, handle customer's inquiry also solve all customer's problems.

Ensure customer delight and satisfaction, Provide customer with accurate information and right
solutions.


Company Details

Teleperformance (multinational)

Cairo, Egypt

501-1000 employees

Consumer Services , Telecommunications

N/A

May 2010 to Nov 2011 (1 year 6 months)
Sales agent at Arkan

Experience Details

Sales agent

Sales/Retail

Experienced (Non-Manager)

Responsible for all operations of sales and customer services.


Company Details

Arkan

Giza, Egypt

11-50 employees

Real Estate/Property Management

N/A

Jul 2007 to May 2010 (2 years 10 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting, business administration

Modern Academy in maadi, Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Academy in maadi
2004 - 2007
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Sakr Koraish language school

Egypt

2003

B / Very Good / 75 - 85%

N/A

Sakr Koraish language school
2003

Certifications

Certificate details

Cambridge international diploma in business

May 2010

N/A

N/A

N/A

N/A

Training and Courses

Training/Course Details

ms office

Jul 2005

computec

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAdmin. And CoordinationAdministrationAdministrative SpecialistBusinessBusiness AdministrationBusiness DevelopmentCall Center AgentCambridge International Diploma In BusinessCommunication SkillsConstruction - Residential & CommercialConsumer ServicesCustomer ServiceDetails-orientedEnglishExport CoordinatorFlex P. Films Egypt S,A,EFlexibleFreight DeliveryFrenchHard WorkerInteractiveManufacturingMs OfficeOfficeOperationsOrganizerPackageProductionProperty ManagementReal EstateRetailSalesSales AgentSupportTelecommunicationsTeleperformance

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Intermediate

: Intermediate

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Communication Skills

Communication Skills

: Advanced

: High

:

3-5 years

Customer Service

Customer Service

: Advanced

: Medium

:

1-3 years

ms office

ms office

: Intermediate

: Medium

:

3-5 years

Sales

Sales

: Intermediate

: Medium

:

1-3 years

Fields of Expertise

Admin. and coordination

Admin. and coordination

: Advanced

: Extreme - I love it!

:

3-5 years

sales

sales

: Intermediate

: Medium

:

3-5 years

Key Skills

Hard worker, Organizer, Flexible / Adaptive, Details-oriented, Interactive

Online Presence

https://www.facebook.com/marwa.othman.589

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