Basic Info

Mariam Yehia

Less than 1 year

Cairo, Egypt

Bachelor's Degree

Entry level

Work Experience

Callcenter agent at CIB Smart Village

Experience Details

Callcenter agent

Banking

Entry Level

I was responsible for handling calls from customers with different categories and also I was responsible for handling English calls


Company Details

CIB Smart Village

Cairo, Egypt

N/A

Banking

www.cibeg.com

Nov 2015 to Aug 2016 (9 months)
Trainee at Mese (student activity)

Experience Details

Trainee

Accounting/Finance

Student

N/A


Company Details

Mese (student activity)

Cairo, Egypt

N/A

Apr 2013 to May 2013 (1 month)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Ain Shames University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shames University
2011 - 2015
High School - Thanaweya Amma

High School Details

Thanaweya Amma

notre dame des apotres

Egypt

2011

A / Excellent / 85 -100%

N/A

notre dame des apotres
2011

Training and Courses

Training/Course Details

Customer Service

Apr 2015

Edu Egypt , Ain Shams University

N/A

Training/Course Details

Career direction

Jun 2014

Efe Education for employment

Its a course which aims to make the students capable of writing resume and of passing any type of interviews

Training/Course Details

Employability Skills

Aug 2014

Aspire

This course make the student aware of the skills needed to be a successful employee

Training/Course Details

Business Development track

Sep 2014

Aspire

N/A

Training/Course Details

ICDL Course

Nov 2015

Russian Cultural center

i am attending an ICDL course for 2 months which make me able to use microsoft office proficiently

Training/Course Details

innovation camp

Sep 2015

Injaz Egypt

I had attended an innovation camp powered by Injaz Egypt which make me know how to start a new business and how to make it with a new innovated idea .

Training/Course Details

banking principals

Oct 2015

Egyptian Banking Institute

I had attended a banking principals training sponsored by Ain Shams University and the central bank for a month powered by the Egyptian Banking Institute which gave me knowledge about the bank life style and its departments .

This profile is fresh!
Last update 6 days ago.

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Profile Skills and Keywords

AccountingBankingBanking PrincipalsBusiness Development TrackCallcenter AgentCareer DirectionChallengesCoffeCommunicatorCustomer ServiceCustomer Services RepresentativeEmployability SkillsEnglishFinanceICDL CourseInnovation CampInnovativeInsuranceMicrosoft OfficeMusicPlannerReading NovelsSocialTeachingTeam PlayerTraineeTrying New ThingsWorking Within A Team

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

Less than 1 year

Fields of Expertise

Customer Services Representative

Customer Services Representative

: Intermediate

: High

:

Less than 1 year

Key Skills

Planner, Communicator, Innovative, Social, Team Player

Online Presence

www.facebook.com\MariamYehia

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