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tamer gouda ghallab

always optimistic

Faisal, Giza, Egypt

Work Experience

Memphis Tours

  • tour consultantFull Time

    Apr 2015 - Jul 2015 -3 months

    Egypt , Giza

    • Job Details:-Selling programs and itineraries in Egypt,Jordan,Oman,United Arabs and Morocco. -Filtering the costs of packages and quotations from time to time. -Formatting some new programs to be added on the company website. -Handling work issues with our suppliers in other destinations. -Reviewing invoices and prices with our suppliers in other destinations. -Making interviews for new applicants.
  • guest relationFull Time

    Dec 2009 - Jul 2015 -5 yrs, 7 months

    Egypt , Giza

    • Job Details:-Doing the meet and assist at the airports for clients. -Providing clients with all necessary information regarding their itineraries. -Handling clients complaints and issues. -Touring with the clients all places and sites they visit. -Doing all sort optional bookings for the clients(hotels ,flights,excursions,transfers). -Formatting new programs to be added on the company's website. -Participating our marketing team their tasks. -Helping new trainees .

Education

  • Bachelor's Degree in English and Italian languages.

    Ain Shams University (ASU)

    Jan 2005 - Jan 2009 - 4 yr

  • High School - Thanaweya Amma

    Al Tod school

    Jan 2005 

Achievements

Giving a lots of private courses in both Italian and English languages.

Skills

  • Tour guiding
  • Training
  • Booking
  • Microsoft Word
  • Marketing
  • Microsoft Excel
  • Microsoft Powerpoint
  • Education
  • Translation

Languages

  • Arabic

    Fluent
  • English

    Advanced
  • Italian

    Advanced

Training & Certifications

  • Business Etiquette

    Ministry of tourism·2014
  • negotiation skills

    Ministry of tourism·2014
  • customer service

    excellent·2012
  • Travel agent's representative skills

    the ministry of tourism·2010
  • Presentation and Interview skills

    Information Technology Institute·2009
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