
tamer gouda ghallab
always optimistic
Faisal, Giza, EgyptWork Experience
tour consultantFull Time
Apr 2015 - Jul 2015 -3 months
Egypt , Giza
- Job Details:-Selling programs and itineraries in Egypt,Jordan,Oman,United Arabs and Morocco. -Filtering the costs of packages and quotations from time to time. -Formatting some new programs to be added on the company website. -Handling work issues with our suppliers in other destinations. -Reviewing invoices and prices with our suppliers in other destinations. -Making interviews for new applicants.
guest relationFull Time
Dec 2009 - Jul 2015 -5 yrs, 7 months
Egypt , Giza
- Job Details:-Doing the meet and assist at the airports for clients. -Providing clients with all necessary information regarding their itineraries. -Handling clients complaints and issues. -Touring with the clients all places and sites they visit. -Doing all sort optional bookings for the clients(hotels ,flights,excursions,transfers). -Formatting new programs to be added on the company's website. -Participating our marketing team their tasks. -Helping new trainees .
Education
Bachelor's Degree in English and Italian languages.
Ain Shams University (ASU)Jan 2005 - Jan 2009 - 4 yr
High School - Thanaweya Amma
Al Tod schoolJan 2005
Achievements
Giving a lots of private courses in both Italian and English languages.
Skills
Languages
Arabic
FluentEnglish
AdvancedItalian
Advanced
Training & Certifications
Business Etiquette
Ministry of tourism·2014negotiation skills
Ministry of tourism·2014customer service
excellent·2012Travel agent's representative skills
the ministry of tourism·2010Presentation and Interview skills
Information Technology Institute·2009