Basic Info

Mariam kamel

Less than 1 year

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Telemarketing at Centro global solution

Experience Details

Telemarketing

Marketing/PR/Advertising

Experienced (Non-Manager)

It's a telemarketing job for durable medical equipment for seniors in USA


Company Details

Centro global solution (multinational)

Cairo, Egypt

501-1000 employees

Consumer Services , Human Resources , Marketing and Advertising

N/A

Aug 2016 to present (4 months)
Customer service representative at Ecco outsourcing

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Ecco outsourcing

Cairo - Maadi, Egypt

More than 1000 employees

Telecommunications, Computer Networking , Information Technology Services

N/A

Mar 2016 to Jun 2016 (3 months)
CSR at Raya contact center

Experience Details

CSR

Customer Service/Support

Experienced (Non-Manager)

Customer service representative in which we help customers to solve their problems,in my opinion the most important qualification for the job is to be patient, calm, and good listener.


Company Details

Raya contact center

Cairo, Egypt

More than 1000 employees

Telecommunications, Consumer Services , Information Technology Services

www.raya.com

May 2014 to Aug 2014 (3 months)

Education

Lisans in sociology

Education Details

Lisans

sociology

Cairo University, Egypt

C / Good / 65 - 75%

Social psychology,anthropology, society problems, English.

N/A

Cairo University
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

al sanya

Egypt

2008

C / Good / 65 - 75%

N/A

al sanya
2008

Training and Courses

Training/Course Details

soft skills

May 2014

Raya contact center

It's a training session we have to take to make us ready for the work field in which we learn how to interact with customers and different situations.

Training/Course Details

soft skills

Mar 2016

ecco outsourcing

A training session for learning how to communicate with customers

This profile is fresh!
Last update 8 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveCSRCall Centre FieldCentro Global SolutionComputer NetworkingConsumer ServicesCustomer ServiceCustomer Service RepresentativeDetails-orientedDrawingEnglishFitnessFlexibleHard WorkerHuman ResourcesInformation Technology ServicesMaking New FriendsMarketingMarketing And AdvertisingMicrosoft WindowsMicrosoft WordReadingSociologySoft SkillsSupportSupportiveTeachingTeam PlayerTelecommunicationsTelemarketing

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Fluent

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

Less than 1 year

Microsoft Windows

Microsoft Windows

: Advanced

: High

:

1-3 years

Fields of Expertise

call centre field

call centre field

: Advanced

: Medium

:

Less than 1 year

Teaching

Teaching

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Hard worker, Flexible / Adaptive, Details-oriented, Team Player, Supportive

Online Presence

http://www.facebook.com/mariam.mohamed.35

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