Basic Info

Mariam Mohamed

1 year

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Quality Control Engineer at Noon Solutions

Experience Details

Quality Control Engineer

Quality

Experienced (Non-Manager)

N/A


Company Details

Noon Solutions

Egypt

N/A

Computer Software

N/A

Aug 2015 to present (1 year 4 months)
Technical Support at Teleperformance EG/ Samsung UK

Experience Details

Technical Support

Customer Service/Support

Entry Level

N/A


Company Details

Teleperformance EG/ Samsung UK (multinational)

Egypt

More than 1000 employees

Consumer Electronics

N/A

Nov 2014 to Apr 2015 (5 months)
Travel Advisor at Teleperformance

Experience Details

Travel Advisor

Customer Service/Support

Experienced (Non-Manager)

Teleperformance - Expedia.ca Tier II International Travel Advisor
Handling Escalations, Consultation coming from Tier1 agents and Canadian
Customers.
Working on Sabre Global Ticketing System and Other GDS tools.
Investigating Cases and Doing Quality Check on Tier 1 work.
Jan2013 – Dec2013 Expert sales and customer service Tier 1 travel agent.


Company Details

Teleperformance (multinational)

Egypt

More then 1000 employees

Travel and Tourism, Outsourcing/Offshoring

N/A

Nov 2012 to Aug 2014 (1 year 9 months)
Program Committee member (volunteer) at IEEE FCIH student branch

Experience Details

Program Committee member (volunteer)

Project/Program Management

Student

N/A


Company Details

IEEE FCIH student branch

Egypt

11-50 employees

Non-Profit Organizations

N/A

Nov 2010 to Nov 2013 (3 years)

Education

BA in Computer Science

Education Details

BA

Computer Science

Faculty of Computers and Information, Helwan University, Egypt

C / Good / 65 - 75%

ImageProcessing, Machine Learning, C/C++, C#, java, XML, HTML, Datastructures, LogicDesign, Algorithms, Object Oriented Programming, Networks SystemAnalysis, OperatingSystems and Graphics

N/A

Faculty of Computers and Information, Helwan University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Ahmed Zewail Experimental Language School

Egypt

2007

A / Excellent / 85 -100%

N/A

Ahmed Zewail Experimental Language School
2007

Certifications

Certificate details

ISTQB Foundation Level

Feb 2015

N/A

N/A

N/A

N/A

This profile is not updated!
Last update more than 4 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopArabicBrain Computer InterfaceBusiness AnalysisC#Computer ScienceComputer SoftwareConsumer ElectronicsCreativeCustomer ServiceDocumenting And ReportingEnglishFreehand DrawingFrenchHard WorkerISTQB Foundation LevelJokingKindnessLatexMachine LearningMatlabMicrosoft OfficeNon-Profit OrganizationsOffshoringOutsourcingPerfectionPlannerProblem SolverProgram Committee MemberProgram ManagementProjectQuality AssuranceQuality ControlQuality Control EngineerSoftware TestingSupportSystem AnalysisTFSTeam PlayerTechnical AnalysisTechnical SupportTeleperformanceTeleperformance EG/ Samsung UKThinkingTicketingTravel AdvisorTravel And Tourism

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

French

French

: Advanced

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Latex

Latex

: Expert

: Extreme - I love it!

:

1-3 years

TFS

TFS

: Expert

: High

:

1-3 years

C#

C#

: Advanced

: High

:

1-3 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

3-5 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

1-3 years

System Analysis

System Analysis

: Advanced

: High

:

1-3 years

Matlab

Matlab

: Intermediate

: Extreme - I love it!

:

1-3 years

Fields of Expertise

Ticketing

Ticketing

: Expert

: High

:

1-3 years

Documenting and Reporting

Documenting and Reporting

: Expert

: Extreme - I love it!

:

1-3 years

Technical Analysis

Technical Analysis

: Advanced

: Extreme - I love it!

:

1-3 years

Freehand Drawing

Freehand Drawing

: Intermediate

: Extreme - I love it!

:

More than 7 years

Brain Computer Interface

Brain Computer Interface

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Machine Learning

Machine Learning

: Intermediate

: High

:

Less than 1 year

Business Analysis

Business Analysis

: Intermediate

: High

:

Less than 1 year

Software Testing

Software Testing

: Beginner

: High

:

Less than 1 year

Key Skills

Planner, Hard worker, Creative, Problem Solver, Team Player

Online Presence

http://www.linkedin.com/pub/mariam-talaat/25/597/89bhttps://www.facebook.com/mariam.talaat.14http://dreamforabetterworld.wordpress.com/

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