Basic Info

Maram barakat

5 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Internet call center representative at Vodafone Egypt

Experience Details

Internet call center representative

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Mar 2015 to present (2 years 10 months)
Agent works at Mobinil premises as customer support at NAOS marketing

Experience Details

Agent works at Mobinil premises as customer support

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

NAOS marketing

Egypt

N/A

Consumer Services

N/A

Sep 2012 to Jan 2015 (2 years 4 months)
HR team member at STP (student activity)

Experience Details

HR team member

Human Resources

Student

N/A


Company Details

STP (student activity)

Giza, Egypt

N/A

Nov 2011 to May 2012 (6 months)

Education

Bachelor's Degree in sociology

Education Details

Bachelor's Degree

sociology

Cairo University, Egypt

C / Good / 65 - 75%

N/A

N/A

Cairo University
2007 - 2011
Jobseeker photo

Profile Skills and Keywords

AdaptiveAgent Works At Mobinil Premises As Customer SupportAnalyticalConsumer ServicesCustomer ServiceEnglishFlexibleHR Quailty Control & DHR Team MemberHard WorkerHelping PeopleHuman ResourcesInternet Call Center RepresentativeInternet SearchMakeupMedicinMicrosoft OfficeMoviesMusicNovelsOrganizerPharmaProblem SolverSociologySupportTelecommunicationsThinking Out Of BoxVodafone Egypt

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Tools and Technologies

Microsoft office

Microsoft office

: Intermediate

: High

:

1-3 years

Internet Search

Internet Search

: Intermediate

: High

:

Less than 1 year

Fields of Expertise

HR quailty control & D

HR quailty control & D

: Expert

: Extreme - I love it!

:

Less than 1 year

customer service

customer service

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Analytical, Hard worker, Organizer, Problem Solver, Flexible / Adaptive

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