MANSOR Mourad

IT User Support Technician

• Job Details:Technical assistance to users (on-site and remote), installation, configuration, and maintenance of workstations and peripherals, user account management and secure access control, integration of new applications and network expansion, monitoring and optimization of IT systems, report writing and equipment inventory management, database creation for tracking and inventory.

Administrative Assistant & IT Technician

• Job Details:Installation and updates of office software, level 1 technical assistance to users, basic configuration of IT equipment, personnel file management, internal document organization, daily administrative follow-up.

Administrative Manager

• Job Details:Payroll preparation, administrative follow-up of personnel files, absence and benefit management, HR management reports, administrative database updates, occasional remote technical support.