Basic Info

Manish Gupta

12 years

Faridabad, India

Master's Degree

Manager

Work Experience

Retail Store Manager at SPAR- Landmark Group

Experience Details

Retail Store Manager

Sales/Retail

Manager

Responsibilities
• Responsible for Business & Retail Operations of SPAR Hypermarket spread across 52,000 sq ft of space, delivered top line of INR 400 million annually
• To effectively manage P&L within allocated budget in order to deliver a profitable performance
• Shrinkage control by constant monitoring of inventory, Movement to facilitate transfers, Replenishment & reorders
• Increase customer footfalls, Ensure excellent customer service
• Oversee functioning of various store departments like HR, Admin, Facility, Accounts, Customer Service, Warehouse, Visual Merchandise and Sales & Marketing
• Mentoring an on- roll team of 125 people & off- roll team of over 50 people
• Liaison with vendors, brand officials, builder & local govt. authorities
• To ensure that store fulfills all Statutory Compliance's
• Support the management in new store opening

Key Achievements
• Delivered budgeted store EBIDTA of -4.7% in April’16 to September’16 as compared to -12.8% in the same period of last year
• Only store in India to receive Certificate of Appreciation from CFO on “Zero Cash Refund” to customers from Customer Service Desk
• Awarded on achieving highest number of bill busters in PAN India


Company Details

SPAR- Landmark Group

Hyderabad, India

More than 1000 employees

Retail

N/A

Nov 2015 to Oct 2016 (11 months)
Retail Store Manager at BIG BAZAAR- Future Group

Experience Details

Retail Store Manager

Sales/Retail

Manager

Responsibilities
• Responsible for Business & Retail Operations of BIG BAZAAR Hypermarket spread across 30,000 sq ft of space, delivered top line of INR 320 million annually
• Achievement of budgeted top line & bottom line numbers of P&L
• Pilferage control by constant monitoring of inventory, Movement to facilitate transfers, Replenishment & reorders
• Ensure that customer satisfaction is maintained at the highest level in the store
• Mentoring an on- roll team of 90 people & off- roll team of over 50 people
• Execution of marketing, branding and promotion activities
• Ensure all Statutory Compliance's are met

Key Achievements
• Awarded trophy for “Best Debut Store” on achieving second position in zone for outstanding retail operations
• Awarded trophy on achieving highest sales growth in Apparel business during National marketing events
• Elevated as Store Manager for newly opened hypermarket in Gurugram


Company Details

BIG BAZAAR- Future Group

India

More than 1000 employees

Retail

N/A

Mar 2012 to Oct 2014 (2 years 7 months)
Area Sales Manager at Panasonic Electronics

Experience Details

Area Sales Manager

Sales/Retail

Manager

Responsibilities
• Responsible for business volume of Consumer Electronics division
• Channel sales, Achievement of Primary & Secondary sales budgets
• Network expansion by opening stores in key & strategic areas
• Devising sales strategies & brand promotions
• Increase market share in the area.
• Commercial discipline, Monthly accounts reconciliation of the trade
• People Management, Responsible for their development & growth

Key Achievements
• Awarded for the best area in Panel Display Contest
• Appreciated for maintaining financial outstanding of the area within the policy guidelines


Company Details

Panasonic Electronics (multinational)

Delhi, India

More than 1000 employees

Consumer Electronics

N/A

Jul 2011 to Mar 2012 (8 months)
Cluster Head at Reliance Communications Limited

Experience Details

Cluster Head

Sales/Retail

Manager

Responsibilities
• Responsible for Annual Customer Acquisition numbers of DTH division
• Manage Area Operations- Customer satisfaction, Monitor installation centre’s efficiency, TAT adherence in new installations & active subscribers complaint etc
• Commercial discipline, Monthly accounts reconciliation of the trade
• People Management, Responsible for their development & growth

Key Achievements
• Awarded for the best cluster on doing highest activation during festive season
• Appreciated for the best cluster in terms of lowest inactive customer base


Company Details

Reliance Communications Limited

Gurgaon, India

N/A

Entertainment

N/A

Jan 2010 to Jul 2011 (1 year 6 months)
Area Sales Manager at Samsung Electronics

Experience Details

Area Sales Manager

Sales/Retail

Manager

Responsibilities
• Responsible for business volume of Consumer Electronics division
• Devising sales strategies & brand promotions
• Increase channel Expansion & Penetration, Competition benchmarking
• Plan & drive marketing activities/ promotions for the trade
• Commercial discipline, Monthly accounts reconciliation of the trade
• People Management, Responsible for their development & growth

Key Achievements
• Promoted from Senior Sales Executive to Area Sales Manager at Samsung in 2008
• Awarded Certificate of Appreciation from Regional Manager (West) for outstanding performance


Company Details

Samsung Electronics

Delhi, India

More than 1000 employees

Consumer Electronics

N/A

Aug 2005 to Jan 2010 (4 years 5 months)
Territory Incharge at Apollo Tyres Limited

Experience Details

Territory Incharge

Sales/Retail

Entry Level

Responsibilities
• Responsible for Sales & Service of the assigned area
• Manage dealer network
• Conduct regular fitment surveys & competition benchmarking
• Plan & drive marketing activities/ promotions for the trade
• Commercial discipline, Monthly account reconciliation of the dealers

Key Achievements
• Promoted as Territory Incharge of Jamnagar region in 2004
• Won International Tour to Czech Republic, Europe on achievement of annual business
• Received trophy from Chief Operating Officer (COO) for outstanding performance in my area


Company Details

Apollo Tyres Limited

Jamnagar, India

More than 1000 employees

Automotive

N/A

Sep 2003 to Jul 2005 (1 year 10 months)

Achievements


• Delivered budgeted store EBIDTA of -4.7% in April’16 to September’16 as compared to -12.8% in the same period of last year
• Only store in India to receive Certificate of Appreciation from CFO on “Zero Cash Refund” to customers from Customer Service Desk
• Awarded on achieving highest number of bill busters in PAN India



• Awarded trophy for “Best Debut Store” on achieving second position in zone for outstanding retail operations
• Awarded trophy on achieving highest sales growth in Apparel business during National marketing events
• Elevated as Store Manager for newly opened hypermarket in Gurugram



• Awarded for the best area in Panel Display Contest
• Appreciated for maintaining financial outstanding of the area within the policy guidelines



• Awarded for the best cluster on doing highest activation during festive season
• Appreciated for the best cluster in terms of lowest inactive customer base



• Promoted from Senior Sales Executive to Area Sales Manager at Samsung in 2008
• Awarded Certificate of Appreciation from Regional Manager (West) for outstanding performance





• Promoted as Territory Incharge of Jamnagar region in 2004
• Won International Tour to Czech Republic, Europe on achievement of annual business
• Received trophy from Chief Operating Officer (COO) for outstanding performance in my area



Education

MBA in Marketing

Education Details

MBA

Marketing

MAHARISHI DAYANAND UNIVERSITY, India

Not specified

N/A

N/A

MAHARISHI DAYANAND UNIVERSITY
2000 - 2002
High School - Other

High School Details

Other

Central Board of Secondary Education

India

1997

C / Good / 65 - 75%

N/A

Central Board of Secondary Education
1997
This profile is fresh!
Last update 21 days ago.

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Profile Skills and Keywords

AnalyticalArea Sales ManagerAutomotiveBusiness DevelopmentCluster HeadConsumer ElectronicsCustomer-orientedDrivingEnglishEntertainmentHindiInternet UsageInventory ManagementLeaderMarketingMicrosoft OfficeNorth Indian FoodPanasonic ElectronicsPeople ManagementPresenterProblem SolverProfit & Loss AccountReadingRetailRetail OperationsRetail Store ManagerSAP Reports ExecutionSalesSales & Business DevelopmentTerritory InchargeWatching Latest Bollywood Blockbuster Release

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Hindi

Hindi

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Internet usage

Internet usage

: Expert

: Extreme - I love it!

:

More than 7 years

SAP reports execution

SAP reports execution

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Retail operations

Retail operations

: Expert

: Extreme - I love it!

:

More than 7 years

Sales & Business Development

Sales & Business Development

: Expert

: Extreme - I love it!

:

More than 7 years

People Management

People Management

: Expert

: Extreme - I love it!

:

More than 7 years

Profit & Loss Account

Profit & Loss Account

: Expert

: Extreme - I love it!

:

More than 7 years

Inventory management

Inventory management

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Leader, Presenter, Customer-oriented, Problem Solver

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