MT
Manisha thapa
HR Administrative Assistants at Soho Garden
Dubai, United Arab EmiratesWork Experience
Soho Garden
Oct 2024 - Present -10 months
- Job Details:Organizing and maintaining office files, supplies, and scheduling & coordination - managing appointments, meetings, and travel arrangements. Answering phone calls, and correspondence professionally. Maintaining databases, and filing systems. Drafting letters, reports, memos, and presentations.
The Heritage
Feb 2021 - Jul 2024 -3 yrs, 5 months
India
- Job Details:Greeting the guests warmly, directing them to the appropriate tables. Answering phone calls, and correspondence professionally. Maintaining a clean, organized and professional reception area. Handled administrative tasks such as filing, data entry and processing mails and deliveries. Ensures high levels of customer satisfaction through excellent service and prompt response to enquiries.
IBM
Aug 2018 - Dec 2020 -2 yrs, 4 months
India
- Job Details:Responding to inquiries via phone, email, or chat. Addressing customer complaints and providing effective solutions. Handling orders, returns, refunds, and tracking deliveries. Understanding company products/services to assist customers efficiently. Maintaining customer interaction records and updating databases.
Education
Bachelor's Degree in Political Science
Diploma in Mass Communication & Journalism
Languages
English
BeginnerHindi
Beginner