MT

Manisha thapa

HR Administrative Assistants at Soho Garden

Dubai, United Arab Emirates

Work Experience

  • HR Administrative Assistants

    Soho Garden

    Oct 2024 - Present -10 months

    • Job Details:Organizing and maintaining office files, supplies, and scheduling & coordination - managing appointments, meetings, and travel arrangements. Answering phone calls, and correspondence professionally. Maintaining databases, and filing systems. Drafting letters, reports, memos, and presentations.
  • Front Office Executive

    The Heritage

    Feb 2021 - Jul 2024 -3 yrs, 5 months

    India

    • Job Details:Greeting the guests warmly, directing them to the appropriate tables. Answering phone calls, and correspondence professionally. Maintaining a clean, organized and professional reception area. Handled administrative tasks such as filing, data entry and processing mails and deliveries. Ensures high levels of customer satisfaction through excellent service and prompt response to enquiries.
  • Client Service Representative

    IBM

    Aug 2018 - Dec 2020 -2 yrs, 4 months

    India

    • Job Details:Responding to inquiries via phone, email, or chat. Addressing customer complaints and providing effective solutions. Handling orders, returns, refunds, and tracking deliveries. Understanding company products/services to assist customers efficiently. Maintaining customer interaction records and updating databases.
  • Education

    • Bachelor's Degree in Political Science

    • Diploma in Mass Communication & Journalism

    Skills

    • Communication skill
    • Problem Solving skill
    • Attention to details
    • basic computer skills
    • Innovative

    Languages

    • English

      Beginner
    • Hindi

      Beginner
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