MS

Manish Singh

5 Yrs experiance in Avaya & Cisco Voice

Mumbai, India

Work Experience

  • Senior ConsultantFull Time

    Capgemini India pvt ltd

    Aug 2015 - Present -9 yrs, 11 months

    India , Mumbai

    • Job Details:Tier3 Voice Administrator responsible for administration, Implementation and maintenance of Project Voice setup. Gathering project requirement and providing appropriate solution, Troubleshooting on day to day incidents.

  • IT AnalystFull Time

    TATA Consultancy Services

    Dec 2010 - Aug 2015 -4 yrs, 8 months

    India , Mumbai

    • Job Details:Key responsibilities are management & administration of IP enabled office EPABX, finalizing new voice solutions, Unified communications feature roll out across TCS Offices (including India & Overseas), evaluation of cost effective options for reducing voice expense, Vendor management. Other responsibility includes process improvements, conducting KSS within project for optimizing resources

    • Education

    • Bachelor of Engineering in Electronics & Telecommunications

      North Maharashtra University

      Jan 2006 - Jan 2010 - 4 yr

    Skills

    • Cisco CUCM
    • Avaya
    • VoIP
    • VoIP
    • Cisco CUCM
    • Avaya
    • Cisco UCCX
    • EPABX
    • Call Center

    Languages

    • Hindi

      Fluent

    • English

      Advanced

    Training & Certifications

    • Cisco CIPT1&2

      Cisco·2014

    • CCNA Voice

      Cisco·2014

    • Avaya IPT

      Avaya·2013
    Share this Profile