Basic Info

Manar ali

3 years

Cairo, Egypt

Bachelor's Degree

Manager

Work Experience

Project Co-ordintor at Youngo

Experience Details

Project Co-ordintor

Operations/Management

Senior Management (e.g. VP, CEO)

• Dealing with the software specialized system pertaining only to Youngo (such as creating children’s accounts)
• Managing the entire cash flow system


Company Details

Youngo (multinational)

Cairo, Egypt

1-10 employees

E-Learning

youngo learning

Jun 2016 to May 2017 (11 months)
Senior Operation Manager at Core Management Consulting

Experience Details

Senior Operation Manager

Administration, Operations/Management

Manager

• Operational aspect:- Ensuring databases are up to date completely
- Archiving an updating daily all aspects of the company’s intranet system
- Contact with customers and instructors with any changes in the courses schedules
- Creating the schedule of all ongoing courses
- Warranting the smooth running of all aspects concerning the customer and the instructors and the team
- Generating certificates for students and the whole process of printing and delivery any material
- Making sure that high standard and quality guidelines are enforced by everyone
- Marketing aspect:- Collection of Cash from customers directly and make sure of making the suitable receipts.
- Managing and handling cash receipts for cash inflows and outflows.
- Following up with Courses second installments as well as renewals and making sure that all of them are paid in time and completely.
- Making sure of cash management, availability and liquidity to meet obligations in time.
Responsible for making calculations of salaries and wages for full time and part time employees and make sure of their payment in time.
- Recording the daily transactions of cash inflows and cash outflows and sending The Daily Cash Report to show cash inflows and cash outflows.
- Payment of customer refunds after checking the verification made by customer relation.
- End of day cash delivery to the direct manager to ensure that minimum level of cash is kept on hand.


Company Details

Core Management Consulting

Cairo, Egypt

11-50 employees

Training and Coaching

www.core-tc.com/

Jan 2016 to Apr 2017 (1 year 3 months)
Customer service call center at Mobinil

Experience Details

Customer service call center

Customer Service/Support

Experienced (Non-Manager)

• Direct contact with Mobinil’s clients concerning any queries or concerns that they had
• Implementing the high quality standards of support of the multinational company


Company Details

Mobinil

Cairo, Egypt

More than 1000 employees

Other - Not Classified

mobinil

Jan 2015 to Aug 2015 (7 months)

Achievements


Received the title of "Employee of the Month" three times.


Education

Bachelor's Degree in faculty of law

Education Details

Bachelor's Degree

faculty of law

Ain Shams University, Egypt

Not specified

law

N/A

Ain Shams University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Helmeya Senior School for Girls

Egypt

2009

B / Very Good / 75 - 85%

N/A

Helmeya Senior School for Girls
2009

Certifications

Certificate details

Leadership skills

Jan 2017

N/A

N/A

N/A

Core Management Consulting

N/A

Training and Courses

Training/Course Details

Time management

Jun 2016

CORE management consulting

N/A

This profile is fresh!
Last update 2 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationArabicAuditingCustomer ServiceCustomer Service Call CenterE-LearningEnglishFaculty Of LawHard WorkerHelp OthersInteractiveLeadership SkillsManagementMicrosoft ExcelMicrosoft WordOrganizerOther - Not ClassifiedPlannerProject Co-ordintorReadingSenior Operation ManagerSupportSupportiveThe ChallengeTime ManagementTraining And CoachingTraining Of New EmployeesTravellingYoungoZoho

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Advanced

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Zoho

Zoho

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

1-3 years

Microsoft Excel

Microsoft Excel

: Advanced

: High

:

1-3 years

Fields of Expertise

Training of new employees

Training of new employees

: Expert

: High

:

1-3 years

auditing

auditing

: Expert

: High

:

1-3 years

accounting

accounting

: Intermediate

: Medium

:

1-3 years

Key Skills

Planner, Hard worker, Organizer, Interactive, Supportive

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