MA
manar mostafa ali
Project Co-ordintor
Cairo, EgyptWork Experience
Project Co-ordintor Full Time
youngo
Jun 2016 - May 2017 -11 months
Egypt , Cairo
- Job Details:• Dealing with the software specialized system pertaining only to Youngo (such as creating children’s accounts) • Managing the entire cash flow system
Senior Operation ManagerFull Time
Core Management Consulting
Jan 2016 - Apr 2017 -1 yr, 3 months
Egypt , Cairo
- Job Details:• Operational aspect:- Ensuring databases are up to date completely - Archiving an updating daily all aspects of the company’s intranet system - Contact with customers and instructors with any changes in the courses schedules - Creating the schedule of all ongoing courses - Warranting the smooth running of all aspects concerning the customer and the instructors and the team - Generating certificates for students and the whole process of printing and delivery any material - Making sure that high standard and quality guidelines are enforced by everyone - Marketing aspect:- Collection of Cash from customers directly and make sure of making the suitable receipts. - Managing and handling cash receipts for cash inflows and outflows. - Following up with Courses second installments as well as renewals and making sure that all of them are paid in time and completely. - Making sure of cash management, availability and liquidity to meet obligations in time. Responsible for making calculations of salaries and wages for full time and part time employees and make sure of their payment in time. - Recording the daily transactions of cash inflows and cash outflows and sending The Daily Cash Report to show cash inflows and cash outflows. - Payment of customer refunds after checking the verification made by customer relation. - End of day cash delivery to the direct manager to ensure that minimum level of cash is kept on hand.
Customer service call center Full Time
mobinil
Jan 2015 - Aug 2015 -7 months
Egypt , Cairo
- Job Details:• Direct contact with Mobinil’s clients concerning any queries or concerns that they had • Implementing the high quality standards of support of the multinational company
Education
Bachelor's Degree in faculty of law
Ain Shams University (ASU)Jan 2009 - Jan 2013 - 4 yr
High School - Thanaweya Amma
Helmeya Senior School for GirlsJan 2009
Languages
Arabic
FluentEnglish
Intermediate
Training & Certifications
Leadership skills
Core Management Consulting ·2016Time management
CORE management consulting·2016