Manar Yasser

Customer Support Representative

• Job Details:Assisted customers with technical issues and escalated cases to technical support. Trained new customer service representatives on company policies and procedures. Utilized customer service software to track customer inquiries and resolutions.

Audit Officer

• Job Details:Assisted in the preparation of financial statements and budgets. Assisted customers with product selection, product orders, and product returns.

Hospital Receptionist

• Job Details:Processed incoming and outgoing mail, faxes, packages and other deliveries. Demonstrated excellent customer service and problem-solving skills while managing the front desk.