manar khatab

Client Service Representative

• Job Details:Resolved customer inquiries and managed accounts using ERP, SFCC, and Freshdesk. Maintained service standards in a fast-paced, high-volume environment.

Trainee – Credit Risk Department

• Job Details:Reviewed insurance claims and customer financials for credit risk evaluation. Assisted with risk profiling and learned about insurance products.

Trainee – Operations and Customer Service

• Job Details:Gained exposure to daily banking operations and compliance procedures. Supported account management processes and client service.