Manar Abdelrahim

Social Media Moderator

• Job Details:Moderating communities in social networking sites, including Facebook and other social media platforms, responding to and following up with queries from any communication channel to provide prospects with prompt and professional information on our products & ensuring all queries are fulfilled on time keeping track of the community moderation insights to provide feedback to the social media team regularly.

Technical Support Representative

• Job Details:Handle customers’ inquiries concerning services, billing, inquisitions, providing accurate and full information according to the contact center guidelines. Handle effectively the needs of the customers and enhance standards of quality for the service offered.