Basic Info

Mamdouh mounir

More than 15 years

Egypt

Bachelor's Degree

Senior Management

Work Experience

Regional Customer Service Manager at Al sharq

Experience Details

Regional Customer Service Manager

Customer Service/Support

Senior Management (e.g. VP, CEO)

N/A


Company Details

Al sharq

Cairo, Egypt

51-100 employees

FMCG

N/A

Aug 2015 to present (2 years 5 months)
VP Sales at Etisalat Afghanistan

Experience Details

VP Sales

Sales/Retail

Senior Management (e.g. VP, CEO)

• Define/ implement stra


Company Details

Etisalat Afghanistan

Kabul, Afghanistan

501-1000 employees

Telecommunications

N/A

May 2013 to Jul 2014 (1 year 2 months)
Regional Director at Etisalat Afghanistan

Experience Details

Regional Director

Sales/Retail

Senior Management (e.g. VP, CEO)

• Maintained regular interaction with various support departments like Finance, Technical, IT, HR, Sales to ensure smooth functioning of day to day regional operations
• Evaluated regional progress and ensured compliance to project delivery schedules and other SLA parameters
• Conducted portfolio analysis pertaining to regional and revenue enhancements
• Enhanced market penetration through setting up of regional partnerships
• Involved in evaluation of regional performance for identification/ translation of gaps into regional actions
• Groomed/ mentored team members in accomplishment of business targets
• Defined/ implemented multiyear business and profitable growth strategies for regions to enhance market share
• Generated brand awareness through evaluation of economic factors, demographic trends and competitive strategy
• Interacted with customers for collation/ understanding of business requirements


Company Details

Etisalat Afghanistan

Egypt

N/A

Telecommunications

N/A

Apr 2011 to May 2013 (2 years 1 month)
Retail Sales Senior Manager at Etisalat Afghanistan

Experience Details

Retail Sales Senior Manager

Sales/Retail

Manager

• Collaborated with channel ma


Company Details

Etisalat Afghanistan

Afghanistan

N/A

Telecommunications

N/A

Aug 2010 to Apr 2011 (8 months)
Retail sales manager at Etisalat Afghanistan

Experience Details

Retail sales manager

Sales/Retail

Manager

• Groomed/ mentored regional sales teams in accomplishment of business targets
• Enhanced market penetration through setting up of effective network infrastructure
• Evaluated sales figures/ forecasts to enhance profits
• Managed day to day administrative aspects of team members encompassing performance evaluation, training & development
• Defined business strategies based on evaluation of market trends


Company Details

Etisalat Afghanistan

Afghanistan

N/A

Telecommunications

N/A

Jan 2009 to Aug 2010 (1 year 7 months)
Regional sales senior supervisor at Mobinil

Experience Details

Regional sales senior supervisor

Sales/Retail

Manager

• Involved in setting up of new locations including staffing, resource allocation and establishment of company identity
• Groomed/ mentored franchise shops staff/ team leaders/ supervisors in accomplishment of organizational business objectives
• Defined/ ensured compliance to organizational policies and procedures across franchise shops


Company Details

Mobinil

Egypt

N/A

Telecommunications

N/A

Sep 1998 to Dec 2008 (10 years 3 months)

Achievements


Distribution Revamp


deploy regional structure


Retail Expantion


Untraditional sales channels deployment


Education

Bachelor's Degree in commerce

Education Details

Bachelor's Degree

commerce

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
1991 - 1995
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ali ibn abitabile

Kuwait

1989

B / Very Good / 75 - 85%

N/A

ali ibn abitabile
1989

Training and Courses

Training/Course Details

sales technic

Sep 1998

mobinil

N/A

Jobseeker photo

Profile Skills and Keywords

AdaptiveAnalyticalBusiness DevelopmentBusiness-orientedCommerceCustomer ServiceCustomer-orientedDistributionEnglishFMCGFlexibleMicrosoft OfficeRegional Customer Service ManagerRegional DirectorRegional Sales Senior SupervisorRetailRetail Sales ManagerRetail Sales Senior ManagerSalesSales TechnicSocialSongsSportsSupportTelecommunicationsVP Sales

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

More than 7 years

Fields of Expertise

Retail

Retail

: Expert

: Extreme - I love it!

:

More than 7 years

distribution

distribution

: Expert

: High

:

More than 7 years

sales

sales

: Expert

: Extreme - I love it!

:

More than 7 years

Customer Service

Customer Service

: Expert

: Medium

:

3-5 years

Key Skills

Analytical, Business-oriented, Customer-oriented, Flexible / Adaptive, Social

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