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Mamdouh Mohamed Gomaa

Area Head at French Spirit (Ladurée Egypt)

Salam City, Cairo, Egypt

Work Experience

  • Area Head

    French Spirit (Ladurée Egypt)

    May 2021 - Present -4 yrs, 3 months

    Egypt

    • Job Details:Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards. Directed the operations of 6+ stores, resulting in a 28% increase in overall sales through the implementation of strategic marketing initiatives and staff training programs.
  • Restaurant Manager

    Azadea (Paul Egypt)

    Aug 2013 - Apr 2021 -7 yrs, 8 months

    Egypt

    • Job Details:Recruiting, interviewing and training staff to follow restaurant procedures. Maintaining safety and food quality standards. Keeping customers happy, getting their feedback on the experience and handling complaints.
  • Head Waiter

    IRG Group (Casper & Gambini’s)

    Dec 2009 - Nov 2012 -2 yrs, 11 months

    Egypt

    • Job Details:Overseeing the dining room operations and ensuring exceptional guest experiences. Manage and coordinate the waitstaff. Maintain service standards.
  • Education

    • Bachelor's Degree in Accounting

      Ain Shams University (ASU)

      Jan 2016 

    Skills

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