Basic Info

Mahetab Moukhtar

3 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Program and Products Administrator at Blue Sky Travel

Experience Details

Program and Products Administrator

Administration, Tourism/Travel, Quality

Experienced (Non-Manager)

• Handling all products implementation
• Arranging training on implemented products if needed
• Responsible for Product knowledge
• Launching the annual customer satisfaction questionnaire
• Taking care of all correspondences with suppliers
• Creating a staff newsletter
• Managing customer loyalty programs


Company Details

Blue Sky Travel

Cairo, Egypt

N/A

Travel and Tourism

www.blueskygroup.net

Mar 2013 to present (4 years 4 months)
English Instructor at Berlitz

Experience Details

English Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Berlitz (multinational)

Egypt

501-1000 employees

Education

N/A

Dec 2015 to present (1 year 7 months)
International Adviser at Vodafone - UK Acount

Experience Details

International Adviser

Customer Service/Support

Experienced (Non-Manager)

• Receiving Customers calls understanding their needs
• Resolving customer's issues
• Explaining new offers if there are any
it requires very good communication and negotiation skills. To be patient and understanding.


Company Details

Vodafone - UK Acount (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Aug 2012 to Feb 2013 (6 months)
International Sales Representative at Ameco tech

Experience Details

International Sales Representative

Sales/Retail

Experienced (Non-Manager)

• Making outbound calls to small and medium sized businesses in USA
• Offering them our product


Company Details

Ameco tech

Cairo, Egypt

501-1000 employees

Marketing and Advertising

N/A

Jun 2010 to Sep 2010 (3 months)

Achievements


Ranked the second in high school

Education

BA in Alsun

Education Details

BA

Alsun, Languages

Ain Shams University, Egypt

C / Good / 65 - 75%

Spanish Language English Language

N/A

Ain Shams University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

La Rose De Lisieux Language School

Egypt

2008

A / Excellent / 85 -100%

N/A

La Rose De Lisieux Language School
2008

Training and Courses

Training/Course Details

Corporate Products

Aug 2014

Gerrmany

N/A

Training/Course Details

Effective communication and Human Relations

Jul 2016

Dale Carnegie

N/A

This profile is outdated!
Last update more than 10 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAlsunBerlitzBusiness DevelopmentCommunicatorCorporate ProductsCustomer ServiceDancingEducationEffective Communication And Human RelationsEnglishEnglish InstructorFlexibleHard WorkerInternational AdviserInternational Sales RepresentativeLanguagesMarketing And AdvertisingMusicPizzaProblem SolverProgram And Products AdministratorQuality AssuranceQuality ControlRetailSalesShoppingSocialSpanishSupportTanningTelecommunicationsTourismTraining And InstructingTravelTravel And TourismVodafone - UK AcountWatching TV

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Spanish

Spanish

: Fluent

: Intermediate

: Advanced

: Intermediate

Fields of Expertise

Customer Service

Customer Service

: Expert

: Medium

:

1-3 years

Training and Instructing

Training and Instructing

: Advanced

: Extreme - I love it!

:

Less than 1 year

Tourism

Tourism

: Advanced

: High

:

1-3 years

Key Skills

Communicator, Hard worker, Problem Solver, Flexible / Adaptive, Social

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