Basic Info

Mahetab Moukhtar

3 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Program and Products Administrator at Blue Sky Travel

Experience Details

Program and Products Administrator

Administration, Tourism/Travel, Quality

Experienced (Non-Manager)

• Handling all products implementation
• Arranging training on implemented products if needed
• Responsible for Product knowledge
• Launching the annual customer satisfaction questionnaire
• Taking care of all correspondences with suppliers
• Creating a staff newsletter
• Managing customer loyalty programs


Company Details

Blue Sky Travel

Cairo, Egypt

N/A

Travel and Tourism

www.blueskygroup.net

Mar 2013 to present (3 years 9 months)
English Instructor at Berlitz

Experience Details

English Instructor

Education/Teaching, Training/Instructor

Experienced (Non-Manager)

N/A


Company Details

Berlitz (multinational)

Egypt

501-1000 employees

Education

N/A

Dec 2015 to present (1 year)
International Adviser at Vodafone - UK Acount

Experience Details

International Adviser

Customer Service/Support

Experienced (Non-Manager)

• Receiving Customers calls understanding their needs
• Resolving customer's issues
• Explaining new offers if there are any
it requires very good communication and negotiation skills. To be patient and understanding.


Company Details

Vodafone - UK Acount (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Aug 2012 to Feb 2013 (6 months)
International Sales Representative at Ameco tech

Experience Details

International Sales Representative

Sales/Retail

Experienced (Non-Manager)

• Making outbound calls to small and medium sized businesses in USA
• Offering them our product


Company Details

Ameco tech

Cairo, Egypt

501-1000 employees

Marketing and Advertising

N/A

Jun 2010 to Sep 2010 (3 months)

Achievements


Ranked the second in high school

Education

BA in Alsun

Education Details

BA

Alsun, Languages

Ain Shams University, Egypt

C / Good / 65 - 75%

Spanish Language English Language

N/A

Ain Shams University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

La Rose De Lisieux Language School

Egypt

2008

A / Excellent / 85 -100%

N/A

La Rose De Lisieux Language School
2008

Training and Courses

Training/Course Details

Corporate Products

Aug 2014

Gerrmany

N/A

Training/Course Details

Effective communication and Human Relations

Jul 2016

Dale Carnegie

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAdministrationAlsunBerlitzBusiness DevelopmentCommunicatorCorporate ProductsCustomer ServiceDancingEducationEffective Communication And Human RelationsEnglishEnglish InstructorFlexibleHard WorkerInternational AdviserInternational Sales RepresentativeLanguagesMarketing And AdvertisingMusicPizzaProblem SolverProgram And Products AdministratorQuality AssuranceQuality ControlRetailSalesShoppingSocialSpanishSupportTanningTelecommunicationsTourismTraining And InstructingTravelTravel And TourismVodafone - UK AcountWatching TV

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Spanish

Spanish

: Fluent

: Intermediate

: Advanced

: Intermediate

Fields of Expertise

Customer Service

Customer Service

: Expert

: Medium

:

1-3 years

Training and Instructing

Training and Instructing

: Advanced

: Extreme - I love it!

:

Less than 1 year

Tourism

Tourism

: Advanced

: High

:

1-3 years

Key Skills

Communicator, Hard worker, Problem Solver, Flexible / Adaptive, Social

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