Basic Info

Malak Morkos

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Customer service Representative at Orange

Experience Details

Customer service Representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Orange (multinational)

6 October, Egypt

More than 1000 employees

Telecommunications

WWW.mobinil.com

Apr 2014 to present (2 years 8 months)
Invigilator at British Council

Experience Details

Invigilator

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

British Council (multinational)

Cairo, Egypt

More than 1000 employees

Education

N/A

May 2016 to present (7 months)
Customer Service Representative at Teleperformance

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

N/A


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Aug 2016 to present (4 months)
Assistant Manger at Garmina Misr

Experience Details

Assistant Manger

Logistics/Supply Chain

Entry Level

N/A


Company Details

Garmina Misr

Cairo, Egypt

1-10 employees

Import and Export

N/A

Jan 2013 to Apr 2014 (1 year 2 months)
Ticketing Agent (intern) at Hepton Tours

Experience Details

Ticketing Agent (intern)

Tourism/Travel

Entry Level

N/A


Company Details

Hepton Tours

Cairo, Egypt

1-10 employees

Travel and Tourism

N/A

Jan 2014 to Mar 2014 (2 months)

Achievements


I have earned a bonous for finish my recent three reports earlier than they are due


Education

Tourism and Hotels Management in Tourism

Education Details

Tourism and Hotels Management

Tourism

Helwan University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Helwan University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Zahraa Helwan secondary school

Egypt

2008

A / Excellent / 85 -100%

N/A

Zahraa Helwan secondary school
2008

Certifications

ICDL
Apr 2012

Certificate details

ICDL

Apr 2012

585 out of 600

N/A

N/A

Microsof

N/A

Berlitz English
Aug 2012

Certificate details

Berlitz English

Aug 2012

86 out of 100

N/A

N/A

Berlitz

N/A

Training and Courses

Training/Course Details

English

Aug 2012

Birlitz

N/A

Training/Course Details

Ticketing

Apr 2012

Egypt Air

N/A

Training/Course Details

English

Jul 2016

Teleperformance

N/A

Training/Course Details

Communication Skills

Aug 2016

Centro

N/A

This profile is fresh!
Last update 13 days ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopAnalyticalAssistant MangerBerlitz EnglishBritish CouncilCommunication SkillsCommunicatorComputerComputer SkillsConsumer ServicesCustomer ServiceCustomer Service RepresentativeCustomer-orientedEducationEnglishEnglish MoviesFacebookICDLImport And ExportInteractiveInternetInvigilatorLogisticsOrangePesPhotoshopProblem SolverRelationshipsSupportTelecommunicationsTeleperformanceTicketingTicketing AgentTourismTransportationTravelTravel And TourismWindows Movie Maker

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Windows Movie Maker

Windows Movie Maker

: Intermediate

: High

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

3-5 years

Fields of Expertise

Computer

Computer

: Advanced

: Extreme - I love it!

:

More than 7 years

Internet

Internet

: Intermediate

: High

:

More than 7 years

Photoshop

Photoshop

: Beginner

: High

:

1-3 years

Key Skills

Analytical, Communicator, Customer-oriented, Problem Solver, Interactive

Online Presence

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