Basic Info

Malak Morkos

2 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Invigilator at British Council

Experience Details

Invigilator

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

British Council (multinational)

Cairo, Egypt

More than 1000 employees

Education

N/A

May 2016 to present (1 year 8 months)
Customer Service Representative at Teleperformance

Experience Details

Customer Service Representative

Customer Service/Support

Entry Level

N/A


Company Details

Teleperformance (multinational)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Aug 2016 to present (1 year 5 months)
English Teacher at Freelancer

Experience Details

English Teacher

Education/Teaching

Experienced (Non-Manager)

Teaches the English language for the students who are in the primary stage


Company Details

Freelancer

Cairo, Egypt

1-10 employees

Education

N/A

Sep 2015 to present (2 years 4 months)
Customer service Representative at Orange

Experience Details

Customer service Representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Orange (multinational)

Giza, Egypt

More than 1000 employees

Telecommunications

WWW.mobinil.com

Apr 2014 to Mar 2016 (1 year 11 months)
Assistant Manger at Garmina Misr

Experience Details

Assistant Manger

Logistics/Supply Chain

Entry Level

N/A


Company Details

Garmina Misr

Cairo, Egypt

1-10 employees

Import and Export

N/A

Jan 2013 to Apr 2014 (1 year 3 months)
Ticketing Agent (intern) at Hepton Tours

Experience Details

Ticketing Agent (intern)

Tourism/Travel

Entry Level

N/A


Company Details

Hepton Tours

Cairo, Egypt

1-10 employees

Travel and Tourism

N/A

Jan 2014 to Mar 2014 (2 months)

Achievements


I have earned a bonous for finish my recent three reports earlier than they are due


Education

Tourism and Hotels Management in Tourism

Education Details

Tourism and Hotels Management

Tourism

Helwan University, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Helwan University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Zahraa Helwan secondary school

Egypt

2008

A / Excellent / 85 -100%

N/A

Zahraa Helwan secondary school
2008

Certifications

ICDL
Apr 2012

Certificate details

ICDL

Apr 2012

585 out of 600

N/A

N/A

Microsof

N/A

Berlitz English
Aug 2012

Certificate details

Berlitz English

Aug 2012

86 out of 100

N/A

N/A

Berlitz

N/A

Training and Courses

Training/Course Details

English

Aug 2012

Birlitz

N/A

Training/Course Details

Ticketing

Apr 2012

Egypt Air

N/A

Training/Course Details

English

Jul 2016

Teleperformance

N/A

Training/Course Details

Communication Skills

Aug 2016

Centro

N/A

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopAmadeusAnalyticalAssistant MangerBerlitz EnglishBritish CouncilCommunication SkillsCommunicatorComputerComputer SkillsConsumer ServicesCustomer ServiceCustomer Service RepresentativeCustomer-orientedEducationEnglishEnglish MoviesEnglish TeacherFacebookICDLImport And ExportInernetInteractiveInternetInvigilatorLogisticsOrangePesPhotoshopProblem SolverRelationshipsSocial MediaSupportTelecommunicationsTeleperformanceTicketingTicketing AgentTourismTransportationTravelTravel And TourismWindows Movie Maker

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

More than 7 years

Windows Movie Maker

Windows Movie Maker

: Intermediate

: High

:

5-7 years

Adobe Photoshop

Adobe Photoshop

: Intermediate

: High

:

3-5 years

Fields of Expertise

Inernet

Inernet

: Advanced

: Extreme - I love it!

:

More than 7 years

Social Media

Social Media

: Advanced

: Extreme - I love it!

:

5-7 years

Computer

Computer

: Advanced

: Extreme - I love it!

:

More than 7 years

Amadeus

Amadeus

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Internet

Internet

: Intermediate

: High

:

More than 7 years

Photoshop

Photoshop

: Beginner

: High

:

1-3 years

Key Skills

Analytical, Communicator, Customer-oriented, Problem Solver, Interactive

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