ME

Malak Emad

Customer Support Representative at Teleperformance

Egypt

Work Experience

  • Customer Support Representative

    Teleperformance

    Aug 2024 - Present -10 months

    Egypt

    • Job Details:Handling customer inquiries and providing effective solutions. Communicating professionally to ensure customer satisfaction. Managing complaints and directing them to the appropriate departments.
  • Turkish and English Translator

    Freelancer

    Jun 2023 - Present -2 yrs

    Egypt

    • Job Details:Working as a freelance Turkish-English translator, specializing in various fields. Experience in translating documents, articles, and conversations accurately and efficiently. Ensuring precise and culturally appropriate translations in both languages.
  • English Language Instructor

    Rainbow Kindergarten

    Jan 2023 - Jun 2023 -5 months

    Egypt

    • Education

      • Bachelor's Degree in Oriental Languages

        Ain Shams University (ASU)

        Jan 2022 - Jan 2026 - 4 yr

      Skills

      • Time Management
      • Speed writing
      • Communication skills
      • Problem-Solving
      • Adaptability
      • Detail-oriented

      Languages

      • English

        Fluent
      • Turkish

        Fluent
      • Arabic

        Beginner
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