Majid Ali

Processing Jr. Associate

• Job Details:Manage retail credit operations including after-sales transactions for personal loans, auto loans, and credit cards through branches, call centers, and digital channels. Handle loan settlement operations, including takeover settlements from other banks, ensuring all dues are cleared and issuing no liability letters and clearance letters upon closure. Execute loan deferments, restructuring, partial settlements, DDA cancellations, and account adjustments, ensuring full compliance and accurate documentation. Oversee issuance of liability letters, clearance certificates, and mortgage releases, ensuring all financial obligations are met before finalization. Maintain a consistent 0% error rate in all loan processing activities, recognized by senior management for exceptional accuracy and efficiency.

Branch Manager

• Job Details:Achieved 41% growth in deposits and 75% increase in branch profitability within one year. Delivered 20% deposit growth in 2022, with a projected +25% increase by year-end. Led business development and sales initiatives, driving significant growth in deposits and revenue by expanding client relationships and cross-selling banking products. Developed and executed targeted sales strategies to achieve branch goals in deposits, advances, and profitability. Ensured strict compliance with KYC, AML, and audit controls, aligning branch operations with regulatory standards. Enhanced customer relationship management and boosted retention through a strong focus on service excellence. Directed branch team management, staff training, and administrative functions to optimize overall branch performance.

Branch Operations Manager

• Job Details:Ranked top 10 in sales and operational KPIs among 70 regional branches. Maintained 95%+ accuracy in account opening, ensuring compliance with documentation standards. Handled daily cash management, vault control, and teller operations in line with regulatory limits. Managed and monitored ATM operations, including replenishment, reconciliation, and issue resolution. Achieved 90%+ turnaround time (TAT) in customer onboarding and transaction handling. Processed clearing, remittances, fund transfers, and utility bill payments efficiently. Conducted thorough KYC verification during account opening and updates.