Basic Info

Maiar hassib

3 years

Dubai, United Arab Emirates

Bachelor's Degree

Experienced

Work Experience

Senior customer care agent at Teleperformance dubai

Experience Details

Senior customer care agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Teleperformance dubai (multinational)

Dubai, United Arab Emirates

501-1000 employees

Consumer Services

N/A

Feb 2016 to present (10 months)
Customer Care Agent at Vodafone international services

Experience Details

Customer Care Agent

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone international services (multinational)

Horizon, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com

Aug 2014 to Jan 2016 (1 year 5 months)
Language nursury at Small Steps languages nursury

Experience Details

Language nursury

Education/Teaching, Training/Instructor

Entry Level

N/A


Company Details

Small Steps languages nursury

Maadi, Cairo, Egypt

1-10 employees

Education

n/a

Nov 2013 to May 2014 (6 months)

Education

College Diploma in Human Rsources

Education Details

College Diploma

Human Rsources

American University in Cairo (AUC), Egypt

A / Excellent / 85 -100%

Organizational Behaviour Recruitment and Selection Management Compensation and Benefits Management Employee Relation Management

N/A

American University in Cairo (AUC)
2015 - 2015
Bachelor's Degree in mass communications

Education Details

Bachelor's Degree

mass communications

Cairo University, Egypt

B / Very Good / 75 - 85%

N/A

my major : public relations and advertisment

Cairo University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Zahra’ Helwan Prep/Secondary school for girls

Egypt

2009

A / Excellent / 85 -100%

N/A

Zahra’ Helwan Prep/Secondary school for girls
2009

Certifications

TOEFL
Oct 2013

Certificate details

TOEFL

Oct 2013

593 out of 677

N/A

N/A

Cairo University Center for Foreign Languages and Professional Translation.

N/A

ICDL
Jun 2010

Certificate details

ICDL

Jun 2010

N/A

N/A

N/A

UNESCO

N/A

Graphic diploma
Sep 2009

Certificate details

Graphic diploma

Sep 2009

N/A

N/A

N/A

Russian culture center

N/A

Certificate details

MCIT Scholarship

Jul 2014

N/A

N/A

N/A

MCIT and VIS

N/A

HR Management
Mar 2015

Certificate details

HR Management

Mar 2015

N/A

N/A

N/A

AUC Amirican University in Cairo

N/A

Training and Courses

Training/Course Details

graphic

Aug 2012

Target for publicity and advertisment

N/A

Training/Course Details

director assistant

Nov 2012

Radio and TV union

N/A

Training/Course Details

PR

Dec 2011

Egypt estate information sercvice

N/A

Training/Course Details

Customer connection & hearing what people say

Mar 2015

Mindgym “sponsored by Vodafone”

N/A

Training/Course Details

Stress Busters And Pathfinder

Sep 2015

Mindgym “sponsored by Vodafone”

N/A

This profile is fresh!
Last update 13 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicCity StarsConsumer ServicesCustomer Care AgentCustomer Connection & Hearing What People SayCustomer ServiceDirector AssistantDrawingEducationEnglishFlexibleFrenchGraphicGraphic DesignGraphic DiplomaHR ManagementHarry PotterHelpHuman RsourcesICDLInteractiveLanguage NursuryLeaderMCIT ScholarshipMass CommunicationsMicrosoft OfficeMicrosoft WordMusicPRPresenterProblem SolverSenior Customer Care AgentShe Is The ManStress Busters And PathfinderSupportSwimmingTOEFLTechnical SupportTelecommunicationsTeleperformance DubaiVodafone International ServicesWorking

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Fluent

: Fluent

French

French

: Beginner

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: High

:

3-5 years

Graphic Design

Graphic Design

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Expert

: High

:

5-7 years

Fields of Expertise

technical support

technical support

: Expert

: Extreme - I love it!

:

1-3 years

director assistant

director assistant

: Intermediate

: High

:

Less than 1 year

Key Skills

Leader, Presenter, Problem Solver, Flexible / Adaptive, Interactive

Online Presence

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