mahmud yahaya

System Administrator

• Job Details:Set up user accounts, permissions and passwords and defined network policies and procedures. Determined and alleviated hardware, software and network issues. Created configuration guides for deploying new desktops, laptops and mobile devices. Monitored application and print servers, rapidly responding to faults and malfunctions. Improved job tasks and mentored junior team members on best practices and standards. Set up, optimized and managed network equipment.

IT Instructor

• Job Details:Set up and maintained classroom computers and equipment. Instructed students on use of technology tools and equipment as well as methods for accessing information. Scored student assignments to measure comprehension. Developed written instructions and handouts to supplement course lectures. Monitored student progress through frequent assessments of various computer tasks. Maintained computer lab of 25 computers and performed computer repairs.

Security Personnel

• Job Details:Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Monitored premises and recorded activity in daily officer reports. Immediately reported safety hazards for remediation response. Supervised property entrances and exits and monitored employee safety. Managed employee access, security roles and permissions.