Basic Info

Mahmoud Yaseen

More than 15 years

Cairo, Egypt

Master's Degree

Manager

Work Experience

Laboratory Dept. account manager Western area at Salehiya EST.

Experience Details

Laboratory Dept. account manager Western area

Medical/Healthcare

Manager


- Responsible for the development and achievement of sales through the direct sales channel.
- Focusing on growing and developing existing clients, together with generating new business.
- Write business plans for all current and opportunity tender business.
- Following up the sales and service business with the concerned on daily basis.
- Ensuring the flow of work as per the rules of ISO and SAP.
- Evaluation of the sales and service teams.
- Following up with the collection Dept. on monthly rate.
- Attending the regular meeting with the vendors.
- Creating the Dept. policy and keep updating it with matching with the international standards.
- Creating training plans to develop the team capabilities.




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Company Details

Salehiya EST.

Jeddah, Saudi Arabia

N/A

Healthcare and Medical Services

www.salehiya.com

Jan 2015 to present (1 year 11 months)
Assistant service manager at Salehiya EST.

Experience Details

Assistant service manager

Medical/Healthcare

Manager

Responsible for managing the service dept. including the following tasks;
- Represent and act in the capacity of the Service Manager when needed.
-Participating in creating the service policy & rules to reach to customer satisfaction.
- Assist with planning, organizing and managing day-to-day operations of the service team.
-Participate in the selection process for internal and external candidates for service dept. positions.
- Coaching Lab service engineers’ team in every hajj season since 1997 till now plus all new tenders and deals achieved in the hajj season in the holy area of Makkah.
- Work with individual LAB. team members to solve day-to-day issues and prioritize work schedule to meet the needs of the team.
-Servicing the full range of products of Lab. Division in the service Dept.
- Installation and demonstration for the new equipment’s.
- Providing end-user training and BME training on site as well.
- Following up the customers claims and remedying it as soon as possible.
-Supporting the sales team in the technical matters.
-Complete appropriate documentation within established time frame.
- Responsible for sales plans of haemodialysis machines in western area


Company Details

Salehiya EST.

Jeddah, Saudi Arabia

N/A

Healthcare and Medical Services

www.salehiya.com

May 1996 to Dec 2014 (18 years 7 months)

Education

MBA in Business Adminstartion

Education Details

MBA

Business Adminstartion, Engineering

Arab Academy for Science, Technology and Maritime Transport, Egypt

A / Excellent / 85 -100%

N/A

N/A

Arab Academy for Science, Technology and Maritime Transport
2009 - 2010
B.Sc. in Engineering

Education Details

B.Sc.

Engineering

Helwan University, Egypt

C / Good / 65 - 75%

N/A

N/A

Helwan University
1985 - 1991
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Salah Salem H.School

Egypt

1985

B / Very Good / 75 - 85%

N/A

Salah Salem H.School
1985

Certifications

Certificate details

appreciation certificate

Oct 2011

N/A

N/A

N/A

MOH-Saudi Arabia

these kind of certificates as a result of contributing in the HAJJ season where we service the medical equipments in the HAJJ hospitals as these hospitals serving about 5 Million people in 10 days

Training and Courses

Training/Course Details

service training

Jan 2009

RADIOMETER INT'L

attended several training courses in Radiometer on 1997,1998,2000,2005,2009

Training/Course Details

sales and service training

Jun 2011

PURITE-UK

sales and service course on the water treatment equipments of PURITE-UK

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalAppreciation CertificateAssistant Service ManagerBiomedical EquipmentBusiness AdminstartionBusiness-orientedEngineeringEnglishHard WorkerHealthcare And Medical ServicesLaboratory Dept. Account Manager Western AreaMBAMedicalMicrosoft OfficeReadingSales And Service TrainingService TrainingSocialSportsTeam PlayerTravelling.....

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

Fields of Expertise

biomedical equipment

biomedical equipment

: Expert

: Extreme - I love it!

:

More than 7 years

Key Skills

Analytical, Business-oriented, Hard worker, Social, Team Player

Online Presence

http://www.facebook.com/mahmoudyaseen

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