Basic Info

Mahmoud Swedan

10 years

Giza Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Network Administrator at Giza Systems

Experience Details

Senior Network Administrator

IT/Software Development

Experienced (Non-Manager)

• Implementing technical works and configuration of client’s projects.

• Supervising structure cable implementation.

• Active network components configuration and installation.

• Configuration and installation of CCTV, Access control, and intrusion detection systems.

• Projects documentation.


Company Details

Giza Systems

Cairo, Egypt

501-1000 employees

Information Technology Services

http://gizasystems.com

Mar 2016 to present (9 months)
Security Systems Engineer at Mansour Group

Experience Details

Security Systems Engineer

IT/Software Development

Experienced (Non-Manager)

• Responsible for security networks at group branches, Metro stores, and Kheir Zaman stores in all country’s governorates.

• Managing technical support technicians team.

• Planning and supervising the implementation of video surveillance systems at company’s stores, warehouses, and offices.

• Managing and troubleshooting VPN connections between HQ and branches.

• Managing video recording devices (NVR and DVR).

• Managing IP Cam. Networks and applications.

• Managing CCTV hardware and applications.

• Installing and maintaining network devices.

• Programming and following up data and information of the company’s fleet management system (GPS system).

• Performing the procedures required to share, remove, and restrict resources.

• Troubleshooting networks issues.

• Performance tuning.


Company Details

Mansour Group

Cairo, Egypt

More than 1000 employees

FMCG, Retail

http://www.mansourgroup.com/

May 2015 to Mar 2016 (10 months)
Network Engineer at Palm Hills Developments

Experience Details

Network Engineer

IT/Software Development, Customer Service/Support, Installation/Maintenance/Repair

Experienced (Non-Manager)

• Responsible for the administration of the active network in HQ and branches. (Cisco routers and switches, HP switches, Linksys switches, D Link switches, Cisco IP Phones, FortiGate, Cyberoam, Peplink, Elastix communications server, and Multi-vendors APs,)

• Responsible for a FTTH/GPON "Gigabit Passive Optical Network"​ solution serving the company’s residential compounds.

• Installing and maintaining network devices.

• Implementing service delivery procedures which include installing "IPTV, VoIP, and high speed Internet".

• Technical support engineer on 7 days a week rotational shifts basis, using a helpdesk ticketing system.

• Managing wired and wireless IP Cameras.

• Installing and maintaining Intrusion and Motion detection sensors.

• Performing the procedures required to share, remove, and restrict resources.

• Troubleshooting networks issues.


Company Details

Palm Hills Developments

Cairo, Egypt

501-1000 employees

Construction - Residential & Commercial/Office, Information Technology Services, Real Estate/Property Management

www.palmhillsdevelopments.com

Dec 2012 to May 2015 (2 years 5 months)
Internet Assessor at Google Inc.

Experience Details

Internet Assessor

IT/Software Development, Analyst/Research

Experienced (Non-Manager)

• Part time job based on Internet access.

• Evaluating results of a web search, for appropriateness to search query input.

• Websites quality assessment based on the main contents, advertisements, and layout.

• Comparing and analyzing the different search engines results lists to find out the best criteria and the needed improvements.

• Discovering inappropriate contents, harmful web domains, malicious contents, spam, and scam.

• Filtering Google search engine results to offer better matches to the users in Egypt and Gulf, using my personal general knowledge and bi-lingual ability.


Company Details

Google Inc. (multinational)

Egypt

More then 1000 employees

Internet/E-commerce

www.google.com

Sep 2010 to Apr 2014 (3 years 7 months)
Banking Retail MIS & Administrator at Citibank

Experience Details

Banking Retail MIS & Administrator

Administration, Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

• Directly reporting to regional retail head, responsible for a wide range of MIS tasks and reports.

• Tracking customers history and feedback through the bank's systems (ECS+, GRB, and AUWS) to deliver an accurate and quick support for sales teams, customers, and dealers through specified and organized tracking sheets.

• Sales and Customer service.

• Generate Analysis, analytical charts, and comparisons that demonstrate sales team performance, and weakness and strength points through rejection reasons and market behavior.


Company Details

Citibank (multinational)

Alexandria, Egypt

More then 1000 employees

Banking

http://www.citibankegypt.com/egypt/homepage/home.htm

May 2007 to Sep 2010 (3 years 4 months)
Sales & Marketing Dep. Representative at El Alamein Containers S.A.E.

Experience Details

Sales & Marketing Dep. Representative

Sales/Retail, Marketing/PR/Advertising , Customer Service/Support

Entry Level

N/A


Company Details

El Alamein Containers S.A.E.

Alexandria, Egypt

501-1000 employees

Manufacturing, Packaging and Containers

http://www.eaceg.com/en/Home/default.aspx

May 2006 to May 2007 (1 year)
Network and Maintenance Specialist at Dardachat IT services Co.

Experience Details

Network and Maintenance Specialist

Installation/Maintenance/Repair

Entry Level

N/A


Company Details

Dardachat IT services Co.

Damanhur, Egypt

1-10 employees

Information Technology Services

N/A

Jan 2003 to May 2006 (3 years 4 months)

Education

BS in Business Administration

Education Details

BS

Business Administration

Alexandria University, Egypt

Not specified

N/A

English section

Alexandria University
2001 - 2005

Certifications

CCNA
Jun 2011

Certificate details

CCNA

Jun 2011

N/A

N/A

407064171080GKYH

Cisco

N/A

CCNP
Dec 2014

Certificate details

CCNP

Dec 2014

N/A

N/A

CSCO11936356

Cisco

N/A

Certificate details

Windows Server 2008 - Server Administrator

Sep 2012

N/A

N/A

N/A

Microsoft

N/A

This profile is fresh!
Last update 5 days ago.

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Profile Skills and Keywords

AdaptiveAdministrationAnalyticalArabicBankingBanking Retail MIS & AdministratorBusiness AdministrationBusiness DevelopmentCCNACCNPCitibankComputer MaintenanceConstruction - Residential & CommercialCustomer ServiceE-commerceEnglishFMCGFlexibleGoogle Inc.ITInformation Technology ServicesInstallationInternetInternet AssessorInternet ResearchLeaderMaintenanceManufacturingMarketingMicrosoft OfficeMicrosoft WindowsNetwork AdministrationNetwork And Maintenance SpecialistNetwork EngineerNetworkingOfficePackaging And ContainersPersistentProperty ManagementReal EstateRepairResearchRetailSalesSales & Marketing Dep. RepresentativeSecurity Systems EngineerSenior Network AdministratorSoftware DevelopmentSuccessSupportTeam PlayerTechnical SupportWindows Server 2008 - Server Administrator

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Internet Research

Internet Research

: Expert

: Extreme - I love it!

:

5-7 years

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

3-5 years

Computer Maintenance

Computer Maintenance

: Advanced

: Extreme - I love it!

:

5-7 years

Networking

Networking

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Network Administration

Network Administration

: Advanced

: Extreme - I love it!

:

1-3 years

Technical support

Technical support

: Advanced

: High

:

3-5 years

Key Skills

Analytical, Leader, Flexible / Adaptive, Persistent, Team Player

Online Presence

http://www.linkedin.com/pub/mahmoud-swedan/38/733/4b4

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