Basic Info

Mahmoud SAYED

2 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Customer Care Agent at Swim America Academy, Wadi Degla Club

Experience Details

Customer Care Agent

Customer Service/Support

Entry Level

•Resolved customer complaints via phone, email or social media.
•Greeted customers warmly and ascertain problem or reason for calling.
•Handled changes in policies or renewals.


Company Details

Swim America Academy, Wadi Degla Club (multinational)

Maadi, Cairo, Egypt

101-500 employees

Consumer Services

http://www.s-teamegypt.com/Lat/Home.aspx

Mar 2016 to Jun 2016 (3 months)
Marketing Research Specialist at Originative Solutions Company

Experience Details

Marketing Research Specialist

Marketing/PR/Advertising

Entry Level

•Collected data on consumers, competitors and market place and consolidate information into actionable items, reports and presentations.
•Conducted in-depth data analyses using traditional and advanced methods.
•Make presentations, answering questions and instilling confidence.


Company Details

Originative Solutions Company

Maadi, Cairo, Egypt

1-10 employees

Business Services - Other

http://www.originativesolutions.net

Jun 2014 to Jan 2015 (7 months)
Sales Assistants at Saudi Company

Experience Details

Sales Assistants

Sales/Retail

Entry Level

•Involved in stock control and management.
•Assisted shoppers to find the goods and products they are looking for.
•Keeping up to date with special promotions and putting up displays.
•Reported discrepancies and problems to the supervisor.


Company Details

Saudi Company

Cairo, Egypt

101-500 employees

Food and Beverage Production

N/A

Jun 2012 to Mar 2013 (9 months)

Education

license of law in law

Education Details

license of law

law

Cairo University, Egypt

Not specified

N/A

N/A

Cairo University
2009 - 2014
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Saidia Secondary Military School for Boys

Egypt

2008

Not specified

N/A

Saidia Secondary Military School for Boys
2008

Training and Courses

Training/Course Details

Job placement training program (Efe Foundation)

Jun 2016

EFE

• Business skills(communication, presentation, team dynamics) • Business english • English Language

Training/Course Details

ICDL

May 2016

binary egypt

1- MS Word 2010/2016 2- MS Excel 2010/2016 3- MS Power point 2010/2016 4- MS Access 2010/2016 5- ICT 6- Windows 7 7- Web Browsers & Communication

This profile is fresh!
Last update 4 days ago.

Jobseeker photo

Profile Skills and Keywords

AnalyticalArabicBusiness DevelopmentBusiness Services - OtherConsumer ServicesCreativeCustomer Care AgentCustomer ServiceEnglishEntrepreneurFood And Beverage ProductionICDLJob Placement Training Program (Efe Foundation)LawMARKE RESHEARCHMarketingMarketing Research SpecialistMicrosoft ExcelMicrosoft PowerPointMicrosoft WordNegotiatorProblem SolverRetailSalesSales AssistantsSupportSwim America Academy, Wadi Degla Club

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Microsoft Word

Microsoft Word

: Advanced

: High

:

Less than 1 year

Microsoft Excel

Microsoft Excel

: Intermediate

: Medium

:

Less than 1 year

Microsoft PowerPoint

Microsoft PowerPoint

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Customer Care Agent

Customer Care Agent

: Advanced

: High

:

Less than 1 year

MARKE RESHEARCH

MARKE RESHEARCH

: Intermediate

: Medium

:

Less than 1 year

MARKETING

MARKETING

: Intermediate

: Medium

:

Less than 1 year

Sales Assistants

Sales Assistants

: Intermediate

: Medium

:

Less than 1 year

Key Skills

Analytical, Negotiator, Creative, Problem Solver, Entrepreneur

Online Presence

https://eg.linkedin.com/in/mahmoudsayedibrahimhttps://www.facebook.com/mahmoudsayedibrahim?fref=ts&ref=br_tf

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