Basic Info

Mahmoud Osama

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Owner at Owncar

Experience Details

Owner

Sales/Retail, Marketing/PR/Advertising

Senior Management (e.g. VP, CEO)

- Consulting clients about campaign requirements and objectives.
- Formulating strategies.
- Passing proposals on.
- Monitoring and chasing work progress.
- Analyzing, interpreting and presenting results.
- Financial and Managerial administration.
- Delivering presentations.

► Improved Skills ( Negotiation Skills – Presentation Skills – Marketing & Sales Skills – Multitasking Skills – Listening Skills – Communication Skills – Problem Solving Skills – Computer Skills – Leadership Skills – Typing Speed )


Company Details

Owncar

Cairo, Egypt

1-10 employees

Automotive

www.facebook.com/owncar

Jan 2013 to present (5 years)
Marketing Executive at Change International Business Training

Experience Details

Marketing Executive

Marketing/PR/Advertising , Sales/Retail, Business Development

Experienced (Non-Manager)

Creating direct marketing strategies ( one-to-one promotional and sales relationships between advertisers and targeted groups of customers who are contacted via email, social media, the internet, telemarketing, direct mail, or advertising campaigns )

My responsibilities includes:

• Consulting clients about campaign requirements and objectives.
• Formulating strategies.
• Passing proposals on.
• Agreeing timescales and budgets.
• Supervising staff.
• Monitoring and chasing work progress.
• Writing reports.
• Analyzing, interpreting and presenting results.
• Delivering ideas and final products to clients for review.
• Financial administration.
• Delivering presentations

► Improved Skills ( Negotiation Skills – Presentation Skills – Marketing & Sales Skills – Multitasking Skills – Listening Skills – Communication Skills – Problem Solving Skills – Computer Skills – Leadership Skills – Typing Speed )


Company Details

Change International Business Training

Cairo, Egypt

51-100 employees

Education, E-Learning, Business Services - Other

www.changebs.co.uk

Feb 2015 to Aug 2016 (1 year 6 months)
Receptionist and Coordinator at COMET (student activity)

Experience Details

Receptionist and Coordinator

Customer Service/Support, Training/Instructor

Student

- Serving the students with all the information they need and helps them to choose the right committee to apply for.
- Coordinating the events of COMET (Internal – External).
- Getting new leads in which are within the university ( Ushering ).
- Doing presentations all over the university and in the training sessions.

► Improved Skills ( Presentation Skills – Communication Skills – Problem Solving Skills – Coordination Skills – Receptionist Skills – Ushering Skills )


Company Details

COMET (student activity)

Cairo, Egypt

www.facebook.com/COMET.cu

Oct 2014 to Aug 2015 (10 months)
Receptionist at Change International Business Training

Experience Details

Receptionist

Administration, Customer Service/Support, Sales/Retail

Experienced (Non-Manager)

- Serving the customers with all the information they need… after that with any materials for the courses.
- Coordinating classes dates and times to the current students and the new ones.
- Getting new leads in which are existing nearby.
- Providing the branch with whatever it needs from supplies and materials.

► Improved Skills ( Presentation Skills – Communication Skills – Problem Solving Skills – Coordination Skills – Receptionist Skills )


Company Details

Change International Business Training

Cairo, Egypt

51-100 employees

Education, Business Services - Other, E-Learning

www.changebs.co.uk

Aug 2014 to Feb 2015 (6 months)
Call Center Representative at Convergys

Experience Details

Call Center Representative

Customer Service/Support, IT/Software Development

Entry Level

- Selling Microsoft’s Products to Egyptians and Foreigners customers all over the world.
- Giving technical support for any customer having any issues with the products in a very assistive way.
- Activating Microsoft’s Products.

► Improved Skills ( Communication Skills – Listening Skills – Problem Solving Skills – Typing Speed – Call Center Skills – Customer Service Skills )


Company Details

Convergys (multinational)

Giza, Egypt

101-500 employees

Consumer Services

www.convergys.com/

Jan 2014 to Mar 2014 (2 months)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting, Business

Faculty of Commerce - Cairo University, Egypt

Not specified

N/A

N/A

Faculty of Commerce - Cairo University
2012 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Maadi Secondary School for Boys

Egypt

2012

A / Excellent / 85 -100%

N/A

Maadi Secondary School for Boys
2012

Training and Courses

Training/Course Details

English

Jan 2013

Change International Business Training

N/A

Training/Course Details

Marketing And Sales Diploma

Feb 2016

Change International Business Training

N/A

Training/Course Details

Project Management

Sep 2015

Change International Business Training

N/A

Jobseeker photo

Profile Skills and Keywords

AccountingAdaptiveAdministrationArabicAutomotiveBusinessBusiness DevelopmentBusiness Services - OtherCall Center RepresentativeComputer SkillsConsumer ServicesConvergysCustomer ServiceCustomer Service & SupportDevelopmentE-LearningEducationEnglishFlexibleHard WorkerHard WorkingITLeaderMarketingMarketing And SalesMarketing And Sales DiplomaMarketing ExecutiveMicrosoft OfficeOwnerPassionProblem SolvingProject ManagementReceptionistReceptionist And CoordinatorRetailSalesSocialSoftware DevelopmentSupportSupportiveTraining

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Intermediate

: Advanced

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

5-7 years

Computer Skills

Computer Skills

: Expert

: Extreme - I love it!

:

5-7 years

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Advanced

: Extreme - I love it!

:

1-3 years

Project Management

Project Management

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Customer Service & Support

Customer Service & Support

: Expert

: Extreme - I love it!

:

1-3 years

Marketing And Sales

Marketing And Sales

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Leader, Hard worker, Flexible / Adaptive, Social, Supportive

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