Basic Info

Mahmoud Fouad

3 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Senior customer care at Otlob

Experience Details

Senior customer care

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Otlob

Cairo, Egypt

101-500 employees

Telecommunications

N/A

Jan 2017 to Mar 2017 (2 months)
Customer support billing at Vodafone UK

Experience Details

Customer support billing

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone UK

Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2014 to Jan 2016 (2 years)

Education

Languages and translation in English department

Education Details

Languages and translation

English department

international college for languages and translation, Egypt

B / Very Good / 75 - 85%

English, arabic, Translation, Germany, Linguistics,Poetry, Novel, Drama.

N/A

international college for languages and translation
2013 - 2017
High School - Thanaweya Amma

High School Details

Thanaweya Amma

saint fatima

Egypt

2012

C / Good / 65 - 75%

N/A

saint fatima
2012
This profile is fresh!
Last update 26 days ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCreativeCustomer ServiceCustomer SupportCustomer Support BillingEnglishEnglish DepartmentFrenchGPSGermanHandles StressHard WorkerInternetMicrosoft WordSenior Customer CareSocialSupportTeam PlayerTelecommunicationsTo Be Supported And EncouragedTo Play Soccer And Online Games

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Beginner

French

French

: Beginner

: Intermediate

: Beginner

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

GPS

GPS

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

Fields of Expertise

customer support

customer support

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Creative, Social, Handles Stress, Team Player

Online Presence

https://www.facebook.com/mahmoud.m.fouad

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