Basic Info

Mahmoud Fouad

3 years

Giza, Egypt

Bachelor's Degree

Entry level

Work Experience

Senior customer care at Otlob

Experience Details

Senior customer care

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Otlob

Cairo, Egypt

101-500 employees

Telecommunications

N/A

Jan 2017 to Mar 2017 (2 months)
Customer support billing at Vodafone UK

Experience Details

Customer support billing

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone UK

Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Jan 2014 to Jan 2016 (2 years)

Education

Languages and translation in English department

Education Details

Languages and translation

English department

international college for languages and translation, Egypt

B / Very Good / 75 - 85%

English, arabic, Translation, Germany, Linguistics,Poetry, Novel, Drama.

N/A

international college for languages and translation
2013 - 2017
High School - Thanaweya Amma

High School Details

Thanaweya Amma

saint fatima

Egypt

2012

C / Good / 65 - 75%

N/A

saint fatima
2012
This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

ArabicCreativeCustomer ServiceCustomer SupportCustomer Support BillingEnglishEnglish DepartmentFrenchGPSGermanHandles StressHard WorkerInternetMicrosoft WordSenior Customer CareSocialSupportTeam PlayerTelecommunicationsTo Be Supported And EncouragedTo Play Soccer And Online Games

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Beginner

French

French

: Beginner

: Intermediate

: Beginner

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

GPS

GPS

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft Word

Microsoft Word

: Advanced

: High

:

1-3 years

Fields of Expertise

customer support

customer support

: Expert

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Creative, Social, Handles Stress, Team Player

Online Presence

https://www.facebook.com/mahmoud.m.fouad

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