Mahmoud Mahran

Application Support EngineerFreelance / Project

• Job Details:Supported multiple clients in the web hosting domain, focusing on deployment, server configuration, and maintenance. • Automated routine tasks using Shell scripting to improve workflow efficiency. • Applied configuration changes and patches with minimal downtime. • Conducted root cause analysis and resolved client issues across CPanel, CWP, and Linux environments. • Managed hosting platforms including Apache, Tomcat, and WordPress.

Application Support EngineerFull Time

• Job Details:• Monitored applications and infrastructure using Kibana and internal tools. • Performed incident response, root cause analysis, and problem resolution. • Automated daily operational tasks using Bash scripting. • Applied configuration updates during scheduled maintenance windows.