Basic Info

Mahmoud Mohamed

2 years

Cairo, Egypt

High School

Experienced

Work Experience

HR Specialist at High Return

Experience Details

HR Specialist

Human Resources

Experienced (Non-Manager)

• Develop and Improve the Recruitment Structure/Process and ensuring its effectiveness on period basis.
• Search, Source and Screen various types of candidates for several jobs.
• Conducting Interviews up to supervisory level
• Handling Internet Recruitment on several channels such as Linkedin, WUZZUF and
Social Media Pages.
• Maintain, update and supervise the Recruitment database on weekly basis ensuring on time and quality support to all freelance recruiters by providing the best-fit CVs for requested job vacancies.
• Developing with Freelancing consultants Job description and profile analysis writing, updating and recording up on request.
• Sectors I worked with: Real Estate, Consumer Electronics, FMCG, Information Technology (Service Provider & Client sides), Training & Human Development, Oil & Gas, Building Materials, Marketing & Advertising, Travel & Leisure, Telecom. & Pharma...


Company Details

High Return

Cairo, Egypt

1-10 employees

Human Resources , Consulting Services, Recruitment and Staffing

www.highreturngroup.com

Sep 2016 to present (1 year 4 months)
Recruitment Specialist at ECCO Outsourcing

Experience Details

Recruitment Specialist

Human Resources

Entry Level

• Conducting phone and face to face interviews regarding many vacancies for many companies such as Vodafone UK & Ireland
• Following up on the accepted candidates and check for their status till they join the company.
• Providing the accepted candidate orientation about the vacancies they are applying for.
• Developing recruitment and training plans and strategies.
• Handling the employment fairs logistic and administration issues.
• Coaching new Recruiters with induction program & on Job Training.
• Creating the social media recruitment strategy, which is aligned with the marketing and HR communication.
• Measuring the social media performance in the recruitment area.


Company Details

ECCO Outsourcing

Cairo, Egypt

101-500 employees

Human Resources , Outsourcing/Offshoring , Recruitment and Staffing

http://www.eccooutsourcing.com/

Mar 2016 to Sep 2016 (6 months)
International Account Advisor at Vodafone UK

Experience Details

International Account Advisor

Customer Service/Support

Entry Level

• Act as a frontline interface with customers of Vodafone UK Customers
• Resolving calls efficiently and effectively.
• Ensure service level agreements are met and maintained.
• Work as part of a team to ensure offering world-class Customer Service at all times.
• Be proactive in regards to the improvement of processes and procedures.
• Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished service.
• Create and promote an environment that fosters both individual and team advancement to ensure the outstanding delivery of customer service.
• Mentor and support new employees.
Chosen to Act as Team Manager - Chosen to Floor Support on the team - Highest numbers on the
team and first 5 ranking on the whole floor.


Company Details

Vodafone UK (multinational)

Giza, Egypt

More than 1000 employees

Telecommunications

N/A

Aug 2015 to Mar 2016 (7 months)

Achievements


Top Achiever in my second month.


Chosen to Act as Team Manager - Chosen to Floor Support on the team - Highest numbers on the
team and top 3 ranking on the whole floor.


- HR Consultant at Enactus AOU, (October 2017 – Present) - Lead Presenter at Enactus AOU, (October 2016 – June 2017) - Business Instructor/Recruitment Specialist at the AOUM, (January 2016 – May 2016) - Member of the AOU Business Club

Education

BA in Business Administration

Education Details

BA

Business Administration, Management, Human Resources

The Open University UK, Egypt

A / Excellent / 85 -100%

Human Resources Management, Marketing Management, Operations Management, Tech. & Innovation Management I & II, Small Business Management, Financial & Managerial Accounting

Dual Certificates from Egypt & UK< Expected to graduate in Jan. 2019

The Open University UK
2015 - 2018
High School - Thanaweya Amma

High School Details

Thanaweya Amma

El abtal language school

Egypt

2015

Not specified

N/A

El abtal language school
2015

Training and Courses

Training/Course Details

Interviewing Skills

Jan 2017

High Return

Interviewing Skills: -Job Descriptions -Phone Screening -1-2-1 Interviews -CBI -Assessment Center

Training/Course Details

Presentation Skills

Jan 2017

Dale Carnegie

N/A

Training/Course Details

Strategic Human Resources Course

Feb 2017

Lynda.com

Employee Engagement Job analysis & Job Description Recruiting Onboarding TNA Performance Management

Jobseeker photo

Verified Badges

Verified skills from trusted partners. Awarded badges are strong signal of high potential in certain skills.

Profile Skills and Keywords

ArabicBusiness AdministrationCBICommunicatorConsulting ServicesCustomer ServiceDetails-orientedEnglishGermanHR SpecialistHeadhuntingHuman ResourcesInternational Account AdvisorInterviewingInterviewing SkillsManagementMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOffshoringOutsourcingPresentation SkillsPresenterPublic SpeakingRecruitingRecruitment And StaffingRecruitment SpecialistSocialStrategic Human Resources CourseSupportSupportiveTelecommunicationsVodafone UKWindows Movie Maker

Self-assesed Skills

Languages

English

English

: Fluent

: Fluent

: Fluent

: Fluent

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Beginner

: Beginner

: Beginner

Tools and Technologies

Microsoft Word

Microsoft Word

: Expert

: Extreme - I love it!

:

3-5 years

Microsoft PowerPoint

Microsoft PowerPoint

: Expert

: High

:

3-5 years

Windows Movie Maker

Windows Movie Maker

: Expert

: High

:

3-5 years

Microsoft Excel

Microsoft Excel

: Advanced

: Extreme - I love it!

:

3-5 years

Fields of Expertise

Recruiting

Recruiting

: Expert

: Extreme - I love it!

:

1-3 years

Customer Service

Customer Service

: Expert

: Medium

:

Less than 1 year

Headhunting

Headhunting

: Expert

: Extreme - I love it!

:

1-3 years

Interviewing

Interviewing

: Advanced

: Extreme - I love it!

:

1-3 years

Public Speaking

Public Speaking

: Advanced

: Extreme - I love it!

:

1-3 years

CBI

CBI

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Communicator, Presenter, Details-oriented, Social, Supportive

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