Basic Info

Mahmoud Magdi

6 years

Cairo, Egypt

High School

Student

Work Experience

Customer service representative at Vodafone Egpt

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

N/A


Company Details

Vodafone Egpt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com.eg

Feb 2014 to present (2 years 10 months)
Testing agent at Vodafone Egpt

Experience Details

Testing agent

Engineering - Telecom/Technology

Entry Level

Worked at Vodafone Egypt at technology team, testing
department on loan basis for two months


Company Details

Vodafone Egpt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com.eg

Mar 2016 to Apr 2016 (1 month)
HR specialist at Vodafone Egypt

Experience Details

HR specialist

Human Resources

Experienced (Non-Manager)

Worked at Vodafone Egypt as an HR phone screener for three
months on loan basis.


Company Details

Vodafone Egypt (multinational)

Cairo, Egypt

More than 1000 employees

Telecommunications

www.vodafone.com.eg

Sep 2015 to Nov 2015 (2 months)
Customer service representative at ECCO outsourcing / Vodafone project

Experience Details

Customer service representative

Customer Service/Support

Experienced (Non-Manager)

Worked at ECCO outsourcing for Vodafone Egypt project (888)
as a customer service representative (CSR) then team leader then complaint team then back office agent


Company Details

ECCO outsourcing / Vodafone project

Cairo, Egypt

More than 1000 employees

Telecommunications

N/A

Mar 2012 to Jan 2014 (1 year 10 months)
Sales Agent at Glossy Agency

Experience Details

Sales Agent

Sales/Retail

Experienced (Non-Manager)

N/A


Company Details

Glossy Agency

Cairo, Egypt

501-1000 employees

Marketing and Advertising

N/A

Jan 2011 to Feb 2012 (1 year 1 month)

Education

Bachelor's Degree in Faculty of commerce

Education Details

Bachelor's Degree

Faculty of commerce

Ain Shams University, Egypt

Not specified

N/A

Still undergraduate in my last year

Ain Shams University
2012 - 2017 (Expected)
High School - Thanaweya Amma

High School Details

Thanaweya Amma

KHALIL AGHA

Egypt

2012

A / Excellent / 85 -100%

N/A

KHALIL AGHA
2012

Training and Courses

Training/Course Details

English Course

Mar 2011

ministry of defense language institute

N/A

Training/Course Details

English Course conversation

Feb 2012

ministry of defense language institute

N/A

Training/Course Details

Diploma in Secret of Success

Jan 2012

Canadian training Center

N/A

Training/Course Details

Diploma in decision-making and problem solving

Mar 2012

Canadian training Center

N/A

Training/Course Details

Diploma in effective negotiation

Jun 2012

Canadian training Center

N/A

This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveArabicBusiness DevelopmentCall CenterCustomer ServiceCustomer Service RepresentativeDiploma In Decision-making And Problem SolvingDiploma In Effective NegotiationDiploma In Secret Of SuccessEnglishEnglish CourseEnglish Course ConversationFaculty Of CommerceFlexibleGermanHR SpecialistHard WorkerHuman ResourcesLeaderMarketing And AdvertisingPlannerRetailSalesSales AgentSupportTeam PlayerTelecommunicationsTesting AgentVodafone EgptVodafone Egypt

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Fluent

German

German

: Intermediate

: Intermediate

: Intermediate

: Intermediate

Fields of Expertise

Sales

Sales

: Expert

: Extreme - I love it!

:

1-3 years

Call Center

Call Center

: Expert

: Extreme - I love it!

:

3-5 years

Human resources

Human resources

: Expert

: Extreme - I love it!

:

Less than 1 year

Key Skills

Leader, Planner, Hard worker, Flexible / Adaptive, Team Player

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