Basic Info

Mahmoud Kassem

1 year

Giza, Egypt

Bachelor's Degree

Manager

Work Experience

CS Manager at J

Experience Details

CS Manager

Administration

Manager

N/A


Company Details

J

Egypt

501-1000 employees

Engineering Services

N/A

Aug 2015 to Mar 2016 (7 months)
CS at Raya

Experience Details

CS

Customer Service/Support

Entry Level

N/A


Company Details

Raya

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Oct 2014 to Feb 2015 (4 months)
Customer service at Vodafone

Experience Details

Customer service

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone

Cairo, Egypt

51-100 employees

Consumer Services

vodafone.com.eg

Jul 2013 to Aug 2013 (1 month)
Customer service (volunteer) at Naos marketing

Experience Details

Customer service (volunteer)

Customer Service/Support

Entry Level

N/A


Company Details

Naos marketing

Cairo, Egypt

51-100 employees

Consumer Services

N/A

Mar 2013 to Apr 2013 (1 month)
Customer service at Vodafone

Experience Details

Customer service

Customer Service/Support

Experienced (Non-Manager)

handle customers inquiries and solve problems


Company Details

Vodafone

Cairo, Egypt

More then 1000 employees

Telecommunications

www.vodafone.com.eg

Jul 2010 to Feb 2011 (7 months)

Achievements


after working @ vodafone my skills improved like
good communication skills
good lisetner
have the ability to solve problems
i like to help people


my skills improved like
good communication skills
good lisetner
have the ability to solve problems
i like to help people


after working @ vodafone my skills improved like
good communication skills
good lisetner
have the ability to solve problems
i like to help people


my graduation project was amazing specially when i was the leader of my team i discovered that i have the ability to manage team with active activities and achieving targets.

Education

BA in MIS

Education Details

BA

MIS

Advanced Academy, Egypt

B / Very Good / 75 - 85%

programming

N/A

Advanced Academy
2001 - 2005
High School - Thanaweya Amma

High School Details

Thanaweya Amma

AL-ORMAN SCHOOL

Egypt

2001

C / Good / 65 - 75%

N/A

AL-ORMAN SCHOOL
2001

Certifications

icdl
Jul 2008

Certificate details

icdl

Jul 2008

excellent

N/A

N/A

N/A

Certificate details

valuation certificate

Feb 2002

N/A

N/A

N/A

advanced academy

N/A

Training and Courses

Training/Course Details

visual basic 6

Feb 2007

sadat academy

N/A

icdl at yat
Aug 2008

Training/Course Details

icdl

Aug 2008

yat

N/A

This profile is fresh!
Last update 4 days ago.

Jobseeker photo

Profile Skills and Keywords

3d DesigningAdministrationAdobe After EffectsAnimationArabicAutodesk MayaCSCS ManagerConsumer ServicesCustomer ServiceDetails-orientedElectronicsEngineering ServicesEnglishHandles StressIcdlInternetMISMicrosoft OfficeOrganizerProblem SolverSales IndoorSearch For Information On InternetSocialSupportTelecommunicationsV. Basic 6Valuation CertificateVisual Basic 6WalkingZbrush

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Microsoft Office

Microsoft Office

: Expert

: Extreme - I love it!

:

Less than 1 year

v. basic 6

v. basic 6

: Expert

: High

:

Less than 1 year

zbrush

zbrush

: Beginner

: Extreme - I love it!

:

Less than 1 year

Adobe After Effects

Adobe After Effects

: Beginner

: Extreme - I love it!

:

Less than 1 year

Autodesk maya

Autodesk maya

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

customer service

customer service

: Advanced

: High

:

Less than 1 year

microsoft office

microsoft office

: Advanced

: High

:

Less than 1 year

visual basic 6

visual basic 6

: Advanced

: Medium

:

Less than 1 year

sales indoor

sales indoor

: Intermediate

: Extreme - I love it!

:

Less than 1 year

3d Designing

3d Designing

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Organizer, Problem Solver, Details-oriented, Social, Handles Stress

Online Presence

https://www.facebook.com/mahmoudkassemeghttps://twitter.com/MahmoudHKassem

Work Work Work

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