Basic Info

Mahmoud Mahmoud

2 years

Riyadh, Khobar, Saudi Arabia

Bachelor's Degree

Entry level

Work Experience

Online Marketer at MaxBounty

Experience Details

Online Marketer

Marketing/PR/Advertising

Entry Level

• Experienced at Search Engine Marketing (SEM) and Paid Search (PPC).
• Using BingAds, 7Search, Facebook as a Traffic Sources.
• Using CPVLab to Track the whole Campaign.
• Using AWeber to Email Marketing Campaigns.


Company Details

MaxBounty (multinational)

Ottawa, Canada

501-1000 employees

Marketing and Advertising

www.maxbounty.com

Oct 2015 to present (1 year 2 months)
Accountant at Al-Adel for Electrical Devices

Experience Details

Accountant

Accounting/Finance

Experienced (Non-Manager)

N/A


Company Details

Al-Adel for Electrical Devices

Cairo, Egypt

11-50 employees

Retail

N/A

Apr 2015 to Sep 2016 (1 year 5 months)
Account Manager at 20uses

Experience Details

Account Manager

Marketing/PR/Advertising

Experienced (Non-Manager)

Account Managers liaise with clients, suppliers and agency staff in the administration of campaigns and the co-ordination of associated work. Some of the job responsibilities include:

Implementing marketing campaigns some of which are done personally and some of which are done with the help of a team member. Eg. managing social media personally, following designers to deliver required designs.
Consulting clients about campaign requirements and objectives
Formulating strategies
Passing proposals on
Agreeing timescales and budgets
Coordinating with team members
Monitoring and chasing work progress
Writing reports
Analysing, interpreting and presenting results
Delivering ideas and final products to clients for review
Financial administration of project
Delivering presentations


Company Details

20uses

Maadi, Cairo, Egypt

11-50 employees

Marketing and Advertising

www.20uses.com

Mar 2016 to Aug 2016 (5 months)
Sales Representative at AM Foods Group

Experience Details

Sales Representative

Sales/Retail

Experienced (Non-Manager)

• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organization’s products/services.
• Makes telephone calls and in-person visits and presentations to existing and prospective customers.
• Researches sources for developing prospective customers and for information to determine their potential.
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Expedites the resolution of customer problems and complaints.
• Coordinates sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Analyzes the territory/market’s potential and determines the value of existing and prospective customers value to the organization.
• Creates and manages a customer value plan for existing customers highlighting profile, share and value opportunities.
• Identifies advantages and compares organization’s products/services.
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keeps abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
• Participates in trade shows and conventions.


Company Details

AM Foods Group

Cairo, Egypt

101-500 employees

FMCG

http://amfoodsgroup.com/About_us.aspx?BP_ID=1

Jul 2015 to Mar 2016 (8 months)
Save & Fulfillment agent at LinkDotNet

Experience Details

Save & Fulfillment agent

Customer Service/Support

Entry Level

• Revise problems that are received from other teams and try to solve them
• Handle mails from other teams with new updates so we can update our customers
• Contact customers and define the problem clearly in order to solve it in short time
• Improve the performance of our resellers with LDN Depts. , which will ensure a high level of performance to facilitate the work flow for resellers
• Inform our resellers with new offers, promotions and/or new announcements, to make sure that they are all aware of our campaigns.
• Motivate our low category resellers to achieve better performance in sales and handling customers by attending meetings & making weekly calls with them.
• Plan for new reports we could generate from our system which could help us raise our reseller's performance.
• Organize weekly meetings with some of our resellers to re-train them for any new WF our new system applications.
• Provide our resellers with any material that could facilitate our work flow.
• Handle emails received on the retention team Elias whether to approve or reject a cancellation request or to solve any complain in order to reduce the number of cancellation requests.
• Handle any additional tasks assigned by the direct manager.
• Update tasks on tracer to be able to follow on this task and other members on team know what action I take on this case.
• Responsible for Switching from TE Data to LDN & vice versa.
• Responsible for verifying ADSL contracts from MOBINIL shops before adding them to the system.


Company Details

LinkDotNet

Cairo, Egypt

More than 1000 employees

Telecommunications

https://www.mobinil.com/ar/linkdsl/

Feb 2015 to Jul 2015 (5 months)
Operation Coordinator at Gorgonia Beach

Experience Details

Operation Coordinator

Administration

Entry Level

• Ensure forwarding all information pertaining to the Dep. In order to Maintain set standards & achieve guest satisfaction;
• Receive calls from all dept. of the hotel & guest;
• Receive, record & distribute various Reports;
• Receive, record & Transmits guest requests accurately;
• Responsible for entering the room status accurately in to compute daily & investigate discrepancies;
• Maintain & update administration data;
• Work to solve the guest problem if found with guest relation dept. & reception;
• Maintain key control;
• Responsible for attendance & vacations of the Dep. In software system;
• Responsible for filing, achieving & update files;
• Responsible for backup system for the important reports;
• Responsible for communication, coordination & distribute orders between different dept.;
• Monitors lost property;
• Maintains working area & equipment in a proper state of cleanliness & repair;
• Report guest complain to Executive House keeper or delegate immediately;
• Work effectively with customer & colleagues from different view point, cultures & countries;
• Work in line with business requirements;


Company Details

Gorgonia Beach

Marsa Alam, Egypt

101-500 employees

Hospitality/Hotels

http://www.gorgoniabeach.com/

Oct 2011 to Oct 2013 (2 years)
Technical Support at Gates Soft

Experience Details

Technical Support

IT/Software Development, Accounting/Finance

Entry Level

• Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
• Improves client references by writing and maintaining documentation.
• Participates in development of client training programs by identifying learning issues; recommending instructional language.
• Accommodates client disabilities by recommending devices and techniques.
• Avoids legal challenges by monitoring compliance with service agreements.
• Improves system performance by identifying problems; recommending changes.
• Updates job knowledge by participating in educational opportunities; maintaining personal networks.
• Accomplishes information systems and organization mission by completing related results as needed.


Company Details

Gates Soft

Cairo, Egypt

11-50 employees

Accounting and Auditing Services

http://www.gatessoft.com/

May 2009 to Jul 2010 (1 year 2 months)
Sales Man at Carrefoure

Experience Details

Sales Man

Sales/Retail

Entry Level

• Sell specific products and services to consumers.
• Demonstrate products and show it to consumers.
• Operate cash registers.


Company Details

Carrefoure

6th of October City, Egypt

501-1000 employees

FMCG

http://carrefour.com.eg/default.aspx?langauge=en&country=eg

Mar 2009 to May 2009 (2 months)
Order taker & Data Entry at Resta Grand Hotel

Experience Details

Order taker & Data Entry

Administration

Entry Level

• Ensure forwarding all information pertaining to the Dep. In order to Maintain set standards & achieve guest satisfaction;
• Receive calls from all dept. of the hotel & guest;
• Receive, record & distribute various Reports;
• Receive, record & Transmits guest requests accurately;
• Responsible for entering the room status accurately in to compute daily & investigate discrepancies;
• Maintain & update administration data;
• Work to solve the guest problem if found with guest relation dept. & reception;
• Maintain key control;
• Responsible for attendance & vacations of the Dep. In software system;
• Responsible for filing, achieving & update files;
• Responsible for backup system for the important reports;
• Responsible for communication, coordination & distribute orders between different dept.;
• Monitors lost property;
• Maintains working area & equipment in a proper state of cleanliness & repair;
• Report guest complain to Executive House keeper or delegate immediately;
• Work effectively with customer & colleagues from different view point, cultures & countries;
• Work in line with business requirements;


Company Details

Resta Grand Hotel

Marsa Alam, Egypt

101-500 employees

Hospitality/Hotels

http://www.restahotels.com/hoteldetails.aspx?pageid=44

Oct 2008 to Mar 2009 (5 months)
Sales Man at Dream Park

Experience Details

Sales Man

Sales/Retail

Entry Level

• Sell specific products and services to consumers.
• Demonstrate products and show it to consumers.
• Operate cash registers.


Company Details

Dream Park

6th of October City, Egypt

101-500 employees

Entertainment

http://www.dreamparkegypt.com/

Jul 2007 to Jul 2008 (1 year)

Education

Bachelor's Degree in Accounting

Education Details

Bachelor's Degree

Accounting

Al Azhar University, Egypt

C / Good / 65 - 75%

N/A

N/A

Al Azhar University
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

el sedeq

Egypt

2009

B / Very Good / 75 - 85%

N/A

el sedeq
2009

Certifications

Certificate details

English for Hotel Staff

Jul 2012

N/A

N/A

N/A

American Hotel & Lodging Education Institute

N/A

Certificate details

Housekeeping Skills Development

Sep 2012

N/A

N/A

N/A

American Hotel & Lodging Education Institute

N/A

HRM
Oct 2010

Certificate details

HRM

Oct 2010

N/A

N/A

N/A

Cairo University

N/A

Certificate details

 English Conversational Skills for Beginners

Nov 2015

N/A

N/A

N/A

Edraak, British Council

N/A

Training and Courses

Training/Course Details

Conference in H.R.M

Mar 2010

Cairo University

N/A

Training/Course Details

Training in Accounting

Jul 2010

AMS Osama Mekky

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

? English Conversational Skills For BeginnersAccount ManagerAccountantAccountingAccounting And Auditing ServicesAdaptiveAdministrationArabicBusiness DevelopmentConference In H.R.MCustomer ServiceEnglishEnglish For Hotel StaffEntertainmentFMCGFinanceFlexibleHRMHard WorkerHospitalityHotelsHousekeeping Skills DevelopmentITInsuranceLearningMarketingMarketing And AdvertisingMaxBountyNegotiatorOnline MarketerOperation CoordinatorOrder Taker & Data EntryPresenterReadingRetailSalesSales ManSales RepresentativeSave & Fulfillment AgentSoftware DevelopmentSportsSupportSupportiveTechnical SupportTelecommunicationsTraining In AccountingWinter

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Advanced

: Intermediate

Key Skills

Hard worker, Negotiator, Presenter, Flexible / Adaptive, Supportive

Online Presence

https://www.linkedin.com/profile/view?id=AAIAABhB7r0B6o1TPPd6_csS67CixFVidm5kIKg&trk=nav_responsive_tab_profile_pichttps://www.facebook.com/mahmoudhatem24https://twitter.com/Wushuman11

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