Basic Info

Mahmoud hassan

3 years

Riyadh, Saudi Arabia

Bachelor's Degree

Experienced

Work Experience

Security Systems Engineer at Afaqy Tech

Experience Details

Security Systems Engineer

IT/Software Development

Experienced (Non-Manager)

- Testing and configuring GPS devices with technicians.
- Testing and configuring Surveillance Cameras with technicians.
- Providing support, including procedural documentation and relevant reports .
- managing many open cases at one time Prioritizing .


Company Details

Afaqy Tech (multinational)

Riyadh, Saudi Arabia

101-500 employees

Information Technology Services

www.afaqy.com

Jan 2016 to present (1 year 9 months)
HS –Technical Support at Raya Contact Center

Experience Details

HS –Technical Support

Engineering - Telecom/Technology

Entry Level

 Provides technical support to users by answering questions,And troubleshooting problems; maintaining LAN performance.
 Troubleshooting IP TV and Landline problems.
 Troubleshooting Internet services (Fiber, WI Max) problems.


Company Details

Raya Contact Center (multinational)

Cairo, Egypt

More than 1000 employees

Information Technology Services

www.rayacc.com

Jun 2013 to Jun 2015 (2 years)

Achievements


My Graduation Project: Web Based Fleet Management System.

Education

Bachlore Degree in Computer Science in Computer Science

Education Details

Bachlore Degree in Computer Science

Computer Science

FUTURE ACADEMY, Egypt

C / Good / 65 - 75%

Software Engineering Database Systems Artificial Intelligence Computer Networks

N/A

FUTURE ACADEMY
2009 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Alroda Secondary School

Egypt

2007

B / Very Good / 75 - 85%

N/A

Alroda Secondary School
2007

Certifications

Certificate details

Oracle Linux and Unix Administration

Jul 2015

N/A

N/A

N/A

Yat Learning centers

N/A

Certificate details

intermediate English Certificate

Aug 2012

N/A

N/A

N/A

AUC

N/A

Training and Courses

Training/Course Details

Oracle Developer

Aug 2013

Yat

SQL , PL/SQL ,Forms , Reports .

This profile is not updated!
Last update more than 5 months ago.

Jobseeker photo

Profile Skills and Keywords

AdaptiveAfaqy TechAnalyticalArabicChallengeComputer ScienceCustomer-orientedEnglishFlexibleGPSGPS&TrackingGSMHS Technical SupportITInformation TechnologyInformation Technology ServicesIntermediate English CertificateOracle DeveloperOracle Linux And Unix AdministrationRaya Contact CenterSecurity Systems EngineerSocialSoftware DevelopmentSupportiveSystem Analysis

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Advanced

: Advanced

: Intermediate

Tools and Technologies

GPS

GPS

: Advanced

: Extreme - I love it!

:

1-3 years

GSM

GSM

: Intermediate

: High

:

1-3 years

Software Development

Software Development

: Intermediate

: Extreme - I love it!

:

Less than 1 year

System Analysis

System Analysis

: Beginner

: Extreme - I love it!

:

Less than 1 year

Fields of Expertise

Information Technology

Information Technology

: Intermediate

: Extreme - I love it!

:

1-3 years

GPS&Tracking

GPS&Tracking

: Intermediate

: Extreme - I love it!

:

1-3 years

Software Development

Software Development

: Beginner

: Extreme - I love it!

:

Less than 1 year

Key Skills

Analytical, Customer-oriented, Flexible / Adaptive, Social, Supportive

Online Presence

https://www.linkedin.com/in/mahmoud-elmasry-38a663b2/https://www.facebook.com/mahmoudelmasry.work

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