Basic Info

Mahmoud El-Melegy

5 years

Cairo Governorate, Egypt

Bachelor's Degree

Student

Work Experience

Technical Support Representative‎‏‏ at D-Link MEA‎‏

Experience Details

Technical Support Representative‎‏‏

Installation/Maintenance/Repair

Experienced (Non-Manager)

N/A


Company Details

D-Link MEA‎‏ (multinational)

‏‎Madinat An Nasr, Egypt

51-100 employees

Information Technology Services

N/A

Nov 2015 to present (1 year 1 month)
Sales manger at El-Melegy store

Experience Details

Sales manger

Administration

Manager

N/A


Company Details

El-Melegy store

Egypt

1-10 employees

Internet/E-commerce, Computer Hardware, Computer Software

N/A

Mar 2013 to Nov 2015 (2 years 8 months)
Supervisor at Maca market

Experience Details

Supervisor

Administration

Experienced (Non-Manager)

N/A


Company Details

Maca market

Egypt

1-10 employees

Food and Beverage Production

N/A

Jan 2013 to Nov 2013 (10 months)
Telesales at Hanen

Experience Details

Telesales

Marketing/PR/Advertising

Student

N/A


Company Details

Hanen

Egypt

1-10 employees

Accounting and Auditing Services, Medical Devices and Supplies, Import and Export

N/A

Feb 2010 to Aug 2012 (2 years 6 months)

Achievements


Solves all customers’ inquiries regarding Network issues.
Provides an end-to-end ownership to all inquiries till closure.
Posts resolution call to ensure customers satisfaction and close the case.
Provides customers with appropriate options/right suggestions


President of the student union at high school A member of the Federation of University Students in 2012

Education

Bachelor's Degree in commerce

Education Details

Bachelor's Degree

commerce

Banha University, Egypt

C / Good / 65 - 75%

N/A

N/A

Banha University
2010 - 2016
High School - Thanaweya Amma

High School Details

Thanaweya Amma

om knan

Egypt

2009

A / Excellent / 85 -100%

N/A

om knan
2009

Certifications

CCNA
Nov 2015

Certificate details

CCNA

Nov 2015

N/A

N/A

N/A

cisco academy

N/A

Training and Courses

Training/Course Details

team work

Feb 2013

benha

N/A

Training/Course Details

Leadership skils

Mar 2012

banha universty

N/A

Training/Course Details

communication skills

May 2012

banha universty

N/A

This profile is not updated!
Last update more than 1 months ago.

Jobseeker photo

Profile Skills and Keywords

Accounting And Auditing ServicesAdaptiveAdministrationArabicCCNAChallengeCommerceCommunication SkillsComputerComputer HardwareComputer SoftwareCreativeD-Link MEA??E-commerceEnglishFlexibleFood And Beverage ProductionHandles StressImport And ExportInformation Technology ServicesInstallationInternetLeadership SkilsMaintenanceMarketingMedical Devices And SuppliesMicrosoft OfficeNetworksNew FriendshipsOrganizerPlaystationRepairRunningSalesSales MangerSupervisorSupportiveTeam WorkTechnical SupportTechnical Support Representative???TelesalesWatching Football

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Advanced

: Intermediate

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Sales

Sales

: Expert

: Extreme - I love it!

:

1-3 years

Marketing

Marketing

: Expert

: Extreme - I love it!

:

1-3 years

Computer

Computer

: Advanced

: Extreme - I love it!

:

3-5 years

Microsoft Office

Microsoft Office

: Intermediate

: Medium

:

3-5 years

Fields of Expertise

Marketing

Marketing

: Expert

: Extreme - I love it!

:

1-3 years

Sales

Sales

: Expert

: Extreme - I love it!

:

3-5 years

Technical Support

Technical Support

: Intermediate

: Extreme - I love it!

:

1-3 years

Networks

Networks

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Creative, Organizer, Flexible / Adaptive, Handles Stress, Supportive

Online Presence

https://www.facebook.com/mahmoud.elmelegy2mahmoudelmelegy92@gmail.com

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