Basic Info

Mahmoud badawy

4 years

Giza, Egypt

Bachelor's Degree

Experienced

Work Experience

IT Technical Support at First Egyptian Engineering

Experience Details

IT Technical Support

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

First Egyptian Engineering

Giza, Egypt

51-100 employees

Human Resources

http://www.first-egyptian.com/first-egyptian/

Jan 2017 to present (9 months)
IT Helpdesk at First Egyptian Engineering

Experience Details

IT Helpdesk

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

First Egyptian Engineering (multinational)

Giza, Egypt

101-500 employees

Human Resources

N/A

Nov 2015 to Dec 2017 (2 years 1 month)
Technical Support at TEdata

Experience Details

Technical Support

Customer Service/Support, Installation/Maintenance/Repair

Experienced (Non-Manager)

N/A


Company Details

TEdata (multinational)

Giza, Egypt

More than 1000 employees

Information Technology Services

N/A

Apr 2014 to Dec 2014 (8 months)
Account Advisor at Raya Conatct Centre

Experience Details

Account Advisor

Customer Service/Support

Entry Level

N/A


Company Details

Raya Conatct Centre (multinational)

Cairo, Egypt

501-1000 employees

Consumer Services

N/A

Jun 2013 to Apr 2014 (10 months)
IT Helpdesk at Top Systems

Experience Details

IT Helpdesk

Installation/Maintenance/Repair

Experienced (Non-Manager)

N/A


Company Details

Top Systems

Cairo, Egypt

1-10 employees

Information Technology Services

N/A

Feb 2010 to Apr 2012 (2 years 2 months)

Achievements


Outsource project: Design Center Company Project date April 2015 Design and Implementation Infrastructure. Installing and managing Active Directory, DNS, DHCP. Installing and managing Symantec System Recovery. Installing and managing Symantec Server Endpoint.

Education

B.A in informatoon systems

Education Details

B.A

informatoon systems

Advanced Academy, Egypt

B / Very Good / 75 - 85%

N/A

N/A

Advanced Academy
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

EL Orman AL DOKI

Egypt

2005

B / Very Good / 75 - 85%

N/A

EL Orman AL DOKI
2005

Certifications

Certificate details

200-120 Cisco Certified Network Associate (CCNA)

Feb 2014

N/A

N/A

License 416934202348EMYI

N/A

Certificate details

Microsoft certified Solutions Associate (MCSA)

May 2017

N/A

N/A

License G114-7959

Microsoft

N/A

Certificate details

Microsoft Certified Professional (MCP)

Dec 2014

N/A

N/A

License G097-3446

Microsoft

N/A

Training and Courses

Training/Course Details

MCSA 2012

Sep 2016

ISI Academy

N/A

Training/Course Details

Microsoft Exchange 2016

Dec 2016

ISI Academy

N/A

Training/Course Details

Soft skills

Apr 2015

Computek

N/A

Training/Course Details

Professional development skills

Jun 2016

Edraak

N/A

Training/Course Details

Project management as life skills

Oct 2016

Edraak

N/A

Training/Course Details

System Center configuration Manager (SCCM 2012)

Jan 2016

Self study

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

200-120 Cisco Certified Network Associate (CCNA)Account AdvisorActivitiesAdaptiveArabicCommunicatorConsumer ServicesCustomer ServiceEnglishFirst Egyptian EngineeringFlexibleHard WorkerHuman ResourcesITIT Help DeskIT HelpdeskIT NetworkIT SpecialistIT Technical SupportInformation Technology ServicesInformatoon SystemsInstallationMCSA 2012MaintenanceMicrosoftMicrosoft Certified Professional (MCP)Microsoft Certified Solutions Associate (MCSA)Microsoft Exchange 2016Microsoft OfficeMicrosoft WindowsNetworksPeopleProblem SolverProfessional Development SkillsProject Management As Life SkillsRaya Conatct CentreRepairSoft SkillsSoftware DevelopmentSupportSystem Center Configuration Manager (SCCM 2012)TEdataTeam PlayerTechnical SupportTechnologies

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Fluent

: Fluent

: Fluent

: Advanced

Tools and Technologies

Microsoft Office

Microsoft Office

: Advanced

: High

:

1-3 years

Networks

Networks

: Advanced

: Extreme - I love it!

:

1-3 years

Microsoft Windows

Microsoft Windows

: Intermediate

: Extreme - I love it!

:

3-5 years

Fields of Expertise

IT Help desk

IT Help desk

: Expert

: Extreme - I love it!

:

3-5 years

IT Specialist

IT Specialist

: Expert

: Extreme - I love it!

:

3-5 years

IT Network

IT Network

: Advanced

: Extreme - I love it!

:

1-3 years

Key Skills

Communicator, Hard worker, Problem Solver, Flexible / Adaptive, Team Player

Online Presence

https://eg.linkedin.com/in/mahmoudbadawy519https://www.facebook.com/?q=#/mahmoud.badawy.714

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