Basic Info

Mahmoud Abdo

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Trainer and Technical Support at LG Electronics

Experience Details

Trainer and Technical Support

Customer Service/Support

Experienced (Non-Manager)

HE, MC & B2B Products

Maintain premium service quality level through enhancing technical skills, Level, repair lead time with optimum cost, also periodic analysis for field quality status
- Provide Technical support to LG Service Centers
- Provide scale up technical training for LG Service Centers to enhance Service level
- Field Quality status monitoring & improving
- Quality Management System handling
- Product Liability claims investigations & reporting


Company Details

LG Electronics (multinational)

Cairo, Egypt

501-1000 employees

Electronics and Semiconductors, Consumer Electronics , Business Supplies and Equipment

www.lg.com

Jul 2017 to present (5 months)
Sales Engineer at Planmed

Experience Details

Sales Engineer

Medical/Healthcare

Experienced (Non-Manager)

•Searching for new clients who might benefit from company products or services and maximising client potential in designated regions.
•Developing long-term relationships with clients, through managing and interpreting their requirements.
•Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery.
•Negotiating tender and contract terms and conditions to meet both client and company needs.
•Calculating client quotations and administering client accounts.
•Providing pre-sales technical assistance and product education.
•Working on after-sales support services and providing technical back up as required.
•Arranging and carrying out product training.
•Preparing reports for head office and keeping customer records.
•Meeting regular sales targets and coordinating sales projects.
•Supporting marketing activities by attending trade shows, conferences and other marketing events.
•Making technical presentations and demonstrating how a product meets client needs.


Company Details

Planmed

Giza, Egypt

11-50 employees

Medical Devices and Supplies, Health, Wellness and Fitness , Healthcare and Medical Services

N/A

Sep 2015 to Jun 2017 (1 year 9 months)
Maintenance Engineer at Delta Medical

Experience Details

Maintenance Engineer

Medical/Healthcare

Experienced (Non-Manager)

Carry on installations, repairing, maintenance, inspection and calibration of medical equipments and performing preventive maintenance and electrical safety testing, providing technical assistance and instruction regarding equipments operation and maintenance for

• Steam sterilizer equipment


Company Details

Delta Medical

Cairo, Egypt

101-500 employees

Medical Devices and Supplies, Health, Wellness and Fitness , Healthcare and Medical Services

N/A

Jan 2015 to Aug 2015 (7 months)
Maintenance Engineer at Life Medical Consult

Experience Details

Maintenance Engineer

Medical/Healthcare

Entry Level

Carry on installations, repairing, maintenance, inspection and calibration of medical equipments and performing preventive maintenance and electrical safety testing, providing technical assistance and instruction regarding equipments operation and maintenance for

- Ultrasound Equipments
- Laser Therapy Equipments
- Electro Therapy Equipments
- Combination Therapy Equipments
- Shock-wave Therapy Equipments
- Cryo Therapy Equipments
- Magnetic Therapy Equipments
- Continuous Passive Motion
- Traction Equipments
- Shock-wave Therapy Equipments
- Cryo Therapy Equipments
- Wax Bath Whirlpool,& Hydrocollalor
- Treadmill & Ergo Cycles
- Isokinetic Therapy Equipments
- Traction Equipments
- Treadmill & Ergo Cycles


Company Details

Life Medical Consult

Cairo, Egypt

11-50 employees

Medical Devices and Supplies, Health, Wellness and Fitness , Healthcare and Medical Services

N/A

Dec 2012 to Dec 2014 (2 years)

Education

Bsc in Electronics and Communication Technology

Education Details

Bsc

Electronics and Communication Technology

Modern Academy for engineering and technology, Egypt

C / Good / 65 - 75%

N/A

N/A

Modern Academy for engineering and technology
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

tabary el hegaz

Egypt

2007

B / Very Good / 75 - 85%

N/A

tabary el hegaz
2007

Certifications

Certificate details

Analog Electronics

Jan 2010

N/A

N/A

N/A

N/A

Certificate details

Digital Electronics

Jan 2010

N/A

N/A

N/A

N/A

Certificate details

Logical Circuit Design

Mar 2011

N/A

N/A

N/A

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Analog ElectronicsArabicBusiness Supplies And EquipmentComputerConsumer ElectronicsCustomer ServiceCyclingDigital ElectronicsElectronics And Communication TechnologyElectronics And SemiconductorsEnglishFootballHandles StressHealth, Wellness And FitnessHealthcare And Medical ServicesInternetLG ElectronicsLogical Circuit DesignMaintenanceMaintenance EngineerMatlabMedicalMedical Devices And SuppliesMicrosoft ExcelMicrosoft PowerPointMicrosoft WordMoviesMusicPlannerProblem SolverProject ManagementReadingSalesSales EngineerSocialSupportTeam PlayerTechnical SupportTennis TableTrainer And Technical Support

Self-assesed Skills

Languages

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

English

English

: Advanced

: Advanced

: Advanced

: Advanced

Tools and Technologies

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Word

Microsoft Word

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft PowerPoint

Microsoft PowerPoint

: Advanced

: Extreme - I love it!

:

More than 7 years

Computer

Computer

: Advanced

: Extreme - I love it!

:

More than 7 years

Microsoft Excel

Microsoft Excel

: Intermediate

: High

:

1-3 years

Matlab

Matlab

: Beginner

: Medium

:

Less than 1 year

Project Management

Project Management

: Beginner

: Extreme - I love it!

:

1-3 years

Fields of Expertise

maintenance

maintenance

: Advanced

: Extreme - I love it!

:

5-7 years

technical support

technical support

: Advanced

: Extreme - I love it!

:

5-7 years

sales

sales

: Intermediate

: High

:

1-3 years

Key Skills

Planner, Problem Solver, Social, Handles Stress, Team Player

Online Presence

https://eg.linkedin.com/in/mahmoud2

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