Basic Info

Mahmoud Farag

8 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

System administrator at Wasla

Experience Details

System administrator

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Wasla

Cairo, Egypt

More than 1000 employees

Management Consulting

N/A

Aug 2016 to Mar 2017 (7 months)
Sales indoor at Vodafone (wasla outsourcing) CVM

Experience Details

Sales indoor

Customer Service/Support

Entry Level

N/A


Company Details

Vodafone (wasla outsourcing) CVM

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Feb 2016 to Apr 2016 (2 months)
Costumers service agent at Raya contact centre

Experience Details

Costumers service agent

Customer Service/Support

Entry Level

N/A


Company Details

Raya contact centre

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Nov 2015 to Feb 2016 (3 months)
Call center agent at Mobinil (Orange)

Experience Details

Call center agent

Customer Service/Support

Entry Level

N/A


Company Details

Mobinil (Orange)

Cairo, Egypt

More than 1000 employees

Consumer Services

N/A

Jun 2015 to Oct 2015 (4 months)
System administrator at Future academy egypt

Experience Details

System administrator

IT/Software Development

Experienced (Non-Manager)

N/A


Company Details

Future academy egypt

Cairo, Egypt

101-500 employees

Education

N/A

Oct 2013 to May 2015 (1 year 7 months)
Senior IT specialist at Future academy egypt

Experience Details

Senior IT specialist

IT/Software Development

Entry Level

N/A


Company Details

Future academy egypt

Cairo, Egypt

101-500 employees

Education

N/A

May 2011 to Sep 2013 (2 years 4 months)
Data entry at Future academy egypt

Experience Details

Data entry

Human Resources

Entry Level

N/A


Company Details

Future academy egypt

Cairo, Egypt

101-500 employees

Education

N/A

Mar 2010 to May 2011 (1 year 2 months)
Help disk at Intercontinental hotels city ctars

Experience Details

Help disk

IT/Software Development

Entry Level

N/A


Company Details

Intercontinental hotels city ctars (multinational)

Cairo, Egypt

More than 1000 employees

Travel and Tourism

N/A

Dec 2008 to Jan 2009 (1 month)

Education

B.A. Information systems in Management Information system

Education Details

B.A. Information systems

Management Information system

FUTURE ACADEMY, Egypt

C / Good / 65 - 75%

N/A

N/A

FUTURE ACADEMY
2006 - 2010
High School - Thanaweya Amma

High School Details

Thanaweya Amma

tabary el hegaz

Egypt

2006

B / Very Good / 75 - 85%

N/A

tabary el hegaz
2006

Training and Courses

Training/Course Details

Fee department

May 2009

Berious international bank

N/A

Training/Course Details

IT department

Nov 2008

International bank of egypt

N/A

This profile is not updated!
Last update more than 2 months ago.

Jobseeker photo

Profile Skills and Keywords

Adobe PhotoshopCall Center AgentConsumer ServicesCostumers Service AgentCustomer ServiceCustomer Service RepresentativeData EntryEducationEnglishFee DepartmentHandles StressHard WorkerHelp DiskHuman ResourcesITIT DepartmentIntercontinental Hotels City CtarsInternetManagement ConsultingManagement Information SystemMicrosoft OfficeNetworkingOrganizerProblem SolverProject ManagementSales IndoorSenior IT SpecialistSocialSoftware DevelopmentSqlSupportSystem AdministrationSystem AdministratorTravel And TourismWindows Server 2008

Self-assesed Skills

Languages

English

English

: Fluent

: Intermediate

: Intermediate

: Intermediate

Tools and Technologies

Networking

Networking

: Expert

: Extreme - I love it!

:

5-7 years

Internet

Internet

: Expert

: Extreme - I love it!

:

More than 7 years

Windows Server 2008

Windows Server 2008

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: High

:

More than 7 years

System Administration

System Administration

: Advanced

: High

:

1-3 years

Adobe photoshop

Adobe photoshop

: Intermediate

: Medium

:

1-3 years

Project Management

Project Management

: Intermediate

: High

:

1-3 years

Sql

Sql

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

IT

IT

: Expert

: Extreme - I love it!

:

More than 7 years

Education

Education

: Intermediate

: High

:

Less than 1 year

Customer service representative

Customer service representative

: Intermediate

: Medium

:

1-3 years

Key Skills

Hard worker, Organizer, Problem Solver, Social, Handles Stress

Online Presence

www.linkedin.com/in/mahmoud-abdelfatah-farag-aliWww.Facebook.com/mahmoudali4WWW.dreamcollection.blogspot.com

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