Basic Info

Mahmoud Ahmed Hassan

4 years

Cairo Governorate, Egypt

Bachelor's Degree

Experienced

Work Experience

Senior Business Development Specialist at Victory Link

Experience Details

Senior Business Development Specialist

Sales/Retail

Experienced (Non-Manager)

- Evaluating all monthly subscription services performance on (Mobinil – Vodafone – Etisalat) on monthly basis, to monitor the actual revenues compared to expected revenues and the effectiveness of marketing campaigns, and the successful billing rate of each service to direct the support to highest efficient services.

- Responsible for managing 2 Branded services on "Orange" previously Mobinil

A) Wazzafni:- A branded service providing available vacancies for various job categories & career development tips

B) Ghamer:- A branded service providing various information & rich content about adventures & travelling.

- Assisting Expansions department to penetrate new markets for monthly subscription services in Middle East & North Africa by selecting and developing available proper services.

- Analyze the market and competitive situation using existing customer, competitive and market data in addition for searching for new ideas that could be a new solution that enhances our revenues.

- Obtaining client requirements and preparing business development strategies tailored to the targeted customers.

- Monitoring Services life cycle and ensuring that all operational activities are processed by the assist of other departments.

- Manage & optimize Mobile Advertising campaigns based on accurate analysis for the market & the expected ROI.

- Developing pursuit materials; preparing presentations and regularly presenting at client meetings, industry exhibits, trade shows and conferences.

- Responding to client requests for proposals (RFP).

- Maintaining existing business relationships through continuous client follow up.

- Responding to client inquiries and resolving problems on their behalf.

- Responsible for social media marketing for available social media channels of Victory Link or clients concerning (Monthly subscription service – alerting service).

- Maintaining campaigns budgets & its feasibility.


Company Details

Victory Link

Cairo, Egypt

101-500 employees

Telecommunications

www.victorylink.com

Jan 2016 to present (11 months)
Business Development Specialist at Victory Link

Experience Details

Business Development Specialist

Sales/Retail

Experienced (Non-Manager)

- Manage & optimize Mobile Advertising campaigns based on accurate analysis for the market & the expected ROI.

- Developing pursuit materials; preparing presentations and regularly presenting at client meetings, industry exhibits, trade shows and conferences.

- Responding to client requests for proposals (RFP).

- Maintaining existing business relationships through continuous client follow up.

- Responding to client inquiries and resolving problems on their behalf.

- Responsible for social media marketing for available social media channels of Victory Link or clients concerning (Monthly subscription service – alerting service).

- Maintaining campaigns budgets & its feasibility.


Company Details

Victory Link

Cairo, Egypt

101-500 employees

Telecommunications

www.victorylink.com

Dec 2013 to Dec 2015 (2 years)
CRM Specialist at KUWADICO

Experience Details

CRM Specialist

Customer Service/Support

Experienced (Non-Manager)

- Responsible for handling all customers questions about GRAND HEIGHTS project.

- Gathering customers' data and try to realize if he/she is either a new lead or already following with one
of the sales team.

- Generating CRM reports for Marketing and Sales Departments.

- Handling all issue or any cases related to BDO Esnad Outsourcing which are responsible for inbound
calls.

- Following up with Temporarily Customer who didn't make a decision to talk to sales rep. to transfer them to sales or to disqualify them.

- Following up with existed clients if they called the call center instead of calling CRM person who's is
following up with them to assure customers' satisfaction.


Company Details

KUWADICO (multinational)

6th of October City, Egypt

101-500 employees

Real Estate/Property Management

www.kuwadico.com

Apr 2013 to Dec 2013 (8 months)
Customer Service Representative at Stream Global Services

Experience Details

Customer Service Representative

Customer Service/Support

Experienced (Non-Manager)

Customer Service Agent at Sirius XM USA,, Non-Pay Department which is responsible for billing issues regarding customer's accounts and general customer service.


Company Details

Stream Global Services (multinational)

6th of October City, Egypt

More then 1000 employees

Outsourcing/Offshoring

http://www.stream.com/

Jul 2012 to Apr 2013 (9 months)
Fundraising Committee Head at Conference on Marketing Economics & Trade (student activity)

Experience Details

Fundraising Committee Head

Accounting/Finance

Student

-Responsible for funding the student activity and covering all expenses needed for the big 3 ceremonies (Opening ceremony - Conference Ceremony - Closing ceremony) with a team consisted of 15 qualified and experienced students.


Company Details

Conference on Marketing Economics & Trade (student activity)

Cairo, Egypt

www.comet-cu.com

Sep 2011 to May 2012 (8 months)
Organizer at Career advisement and placement services (student activity)

Experience Details

Organizer

Administration

Student

Leading the organizing committee's members in the job fair


Company Details

Career advisement and placement services (student activity)

Cairo, Egypt

http://www.facebook.com/CAPS.CU

Apr 2012 to Apr 2012 (1 month)
Delegate at Conference on Marketing Economics & Trade (student activity)

Experience Details

Delegate

Marketing/PR/Advertising

Student

Marketing Council Delegate , Participated at the Conference on a new Miranda's flavor Marketing Plan , which was evaluated by Miranda Brand Manager, and another Pepsi co Egypt Managers


Company Details

Conference on Marketing Economics & Trade (student activity)

Cairo, Egypt

www.comet-cu.com

Dec 2010 to May 2011 (5 months)
Trainee (intern) at NSGB

Experience Details

Trainee (intern)

Banking

Student

N/A


Company Details

NSGB (multinational)

Cairo, Egypt

More then 1000 employees

Banking

www.nsgb.com

Jul 2010 to Sep 2010 (2 months)

Education

BA in Business Administration

Education Details

BA

Business Administration

Cairo University, Egypt

C / Good / 65 - 75%

Marketing Research, Advertising & promotion, Operations research,International Business,MIS,Business Policies,Planning & Controlling,Managerial Acc.,Banking Management,Project Economics

N/A

Cairo University
2008 - 2012
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ElMobtadyan Experimental Language School

Egypt

2008

A / Excellent / 85 -100%

N/A

ElMobtadyan Experimental Language School
2008

Certifications

Certificate details

Google Adwords Certified

Feb 2015

90 out of 100

N/A

https://www.google.com/partners/?authuser=2#i_profile;idtf=113204824886337853594;

Google AdWords

This certificate of achievement for the successful completion of the Google AdWords certification exams.

Training and Courses

Training/Course Details

Marketing Professional Certificate

Apr 2012

American Chamber in Egypt

Certificate of attendance

Training/Course Details

Certificate of Achievement in Marketing & Sales

Dec 2013

School of Continiuing Education, AUC

To be started in September 2013

This profile is fresh!
Last update 5 days ago.

Jobseeker photo

Profile Skills and Keywords

AccountingAdministrationAdobe After EffectsAdobe IllustratorAdobe PhotoshopBankingBuisness DevelopmentBusiness AdministrationBusiness DevelopmentBusiness Development SpecialistBusiness-orientedCRM SpecialistCertificate Of Achievement In Marketing & SalesChallengesCommunicatorCustomer ServiceCustomer Service RepresentativeDelegateDigital MarketingEnglishFinanceFrenchFundraising Committee HeadGoogle AdwordsGoogle Adwords CertifiedGraphic DesignGraphic DesigningHTMLHard WorkerHard WorkersInsuranceKUWADICOMOOCManagementMarketingMarketing Professional CertificateMicrosoft OfficeMicrosoft WindowsNSGBNegotiatorOffshoringOrganizerOutsourcingProperty ManagementReadingReal EstateRetailSalesSenior Business Development SpecialistSocialSocial Media MarketingStream Global ServicesSupportTelecommunicationsTrainee

Self-assesed Skills

Languages

French

French

: Intermediate

: Beginner

: Beginner

: Beginner

English

English

: Fluent

: Fluent

: Advanced

: Advanced

Tools and Technologies

Google Adwords

Google Adwords

: Expert

: Extreme - I love it!

:

Less than 1 year

Microsoft Windows

Microsoft Windows

: Expert

: Extreme - I love it!

:

More than 7 years

Microsoft Office

Microsoft Office

: Advanced

: Extreme - I love it!

:

More than 7 years

Adobe Photoshop

Adobe Photoshop

: Advanced

: Extreme - I love it!

:

3-5 years

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Graphic Design

Graphic Design

: Advanced

: Extreme - I love it!

:

3-5 years

Management

Management

: Advanced

: Extreme - I love it!

:

Less than 1 year

HTML

HTML

: Intermediate

: Extreme - I love it!

:

Less than 1 year

Adobe After Effects

Adobe After Effects

: Intermediate

: High

:

Less than 1 year

Adobe Illustrator

Adobe Illustrator

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Buisness Development

Buisness Development

: Expert

: Extreme - I love it!

:

1-3 years

Digital Marketing

Digital Marketing

: Advanced

: Extreme - I love it!

:

Less than 1 year

Social Media Marketing

Social Media Marketing

: Advanced

: Extreme - I love it!

:

Less than 1 year

Customer Service

Customer Service

: Advanced

: Extreme - I love it!

:

1-3 years

Marketing

Marketing

: Advanced

: Extreme - I love it!

:

1-3 years

Graphic Designing

Graphic Designing

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Business-oriented, Communicator, Hard worker, Negotiator, Social

Online Presence

https://eg.linkedin.com/in/mahmoudahmedhassanhttp://www.facebook.com/Mahmoud.Ahmed.hassan@ma7moud_uwk07

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