MM

Mahmoud Mustafa

Reservation Manager

Alexandria, Egypt

Work Experience

  • Reservation Manager

    La Cabana Blue Hotel & Resort

    May 2022 - Nov 2023 -1 yr, 6 months

    Egypt

    • Job Details:Experienced and detail-oriented reservation manager with a proven track record of optimizing booking systems, managing team performance, and ensuring exceptional customer satisfaction. Seeking to leverage hospitality and reservation management experience to drive efficiency, increase revenue.
  • Conference Organizer

    YG Center

    Aug 2021 - Nov 2023 -2 yrs, 3 months

    Egypt

    • Job Details:As dedicated part-time medical conference organizer, adept at orchestrating events that leave an indelible mark. Through harnessing organizational expertise, adeptly manage a wide spectrum of logistical intricacies ranging from meticulous scheduling to seamless participant interactions.
  • Guest Relations Manager

    Dome Marina Hotel & Resort

    Sep 2019 - Sep 2021 -2 yrs

    Egypt

    • Job Details:Dedicated professional committed to delivering outstanding customer experiences and ensuring utmost guest satisfaction. With a keen focus on hospitality, adept problem-solving skills, and highly effective communication, adeptly addressing inquiries and concerns, and promptly resolving issues with utmost professionalism.
  • Front Office Executive

    Dome Marina Hotel & Resort

    Sep 2019 - Dec 2019 -3 months

    Egypt

    • Job Details:Committed to ensuring a seamless and pleasant experience for guests from the moment they arrive. With a warm and professional demeanor, excel in welcoming guests, assisting with check-ins and check-outs, and providing information about hotel amenities and services.
  • Education

    • Bachelor's Degree in Business

      Alexandria University (ALEXU)

      Jan 2023 - Jan 2025 - 2 yr

    Skills

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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