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Mahmoud Mekawy Ali

Area Service Supervisor at Siemens Healthineers

Work Experience

Area Service Supervisor

Siemens Healthineers

Jun 2017 - Present -7 yrs, 6 months

Job Details:Led a team of service engineers to ensure timely maintenance and technical support. Reduced equipment failures by 12% through improved preventive maintenance schedules. Enhanced spare parts inventory system, cutting service delays by 26%. Mentored junior engineers to improve skills and performance. Served as technical liaison between clients and internal departments.

Field Service Engineer & Remote Technical Support

Siemens Healthineers

Sep 2008 - May 2017 -8 yrs, 8 months

Job Details:Performed preventive maintenance, troubleshooting, and calibration for IVD systems. Delivered technical training to clients, enhancing device usage and uptime. Installed and configured laboratory systems in accordance with Siemens protocols. Provided expert-level remote diagnostics and support.

Biomedical Engineer

Trust Medical, Egypt

Jun 2006 - Aug 2008 -2 yrs, 2 months

Egypt

Job Details:Repaired and maintained hydraulic, electrical, and mechanical lab equipment. Scheduled field service operations based on urgency and region. Maintained strong client communication and technical follow-up.

Biomedical Equipment Service Engineer

Assiut University Hospitals

Jul 2003 - Jul 2006 -3 yrs

Job Details:Handled maintenance and repair of hospital biomedical devices. Trained clinical staff on equipment operation and safety. Participated in tender evaluation and procurement processes.

Education

Bachelor's Degree in Business Administration and Management
Science Valley Academy (SVA)
Jan 2020 - Jan 2022 - 2 yr
Bachelor's Degree in Electrical, Electronics and Communications Engineering
Assiut University (AUN)
Jan 1995 - Jan 2001 - 6 yr

Skills

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