Mahmoud Hanafy

System Administrator

• Job Details:Install, configure, and maintain Windows Server environments (2008R2 – 2022) and client systems. Assist in the installation, configuration, and maintenance of servers, operating systems, and applications. Manage Active Directory, including user accounts, permissions, and account policies. Control Group Policy and OUs, including security settings and folder redirection. Use Kaspersky Security Center to set policies, run tasks, and manage endpoint protection. Manage virtualization platforms (VMware, Hyper-V). Deploy and automate OS provisioning via WDS and PXE boot. Configure and troubleshoot DNS (forward, reverse, and secondary zones) and DHCP scope. Create and manage map drives, shared folders, and security permissions, including quota-based folders. Use Veeam Backup to protect and manage physical and virtual machines. Monitor Windows Network Load Balancing (NLB) for high availability and load balancing. Configure and manage print servers for centralized printing and permissions control. Set up VMware ESXi hosts, virtual machines, networking, and storage. Manage WSUS for Windows updates deployment and maintenance. Work closely with senior system administrator to ensure seamless IT operations.

IT Supervisor

• Job Details:Deploy and troubleshoot Dynamics 365. Configure Fortigate firewalls (30E, 40F) from factory settings for branch offices. Set up SD-WAN and apply traffic shaping rules to optimize network control. Set up and manage SQL databases. Configure and resolve issues for Office 365 applications. Deploy and support POS systems. Create IIS certificates using PowerShell for encryption. Create training documentation for the technical support team to enhance technical proficiency. Supervise and resolve technical problems with the help of technical support employees.