ME

Mahmoud Mohamed Elsawy

Order Taker at Investment Company for Dairy Products

Tanta, Gharbia, Egypt

Work Experience

  • Order Taker

    Investment Company for Dairy Products

    Jan 2021 - Present -3 yrs

    Egypt

    • Job Details:Accurately recorded customer orders for dairy products, ensuring all details were correctly documented to meet client requirements. Maintained strong communication with clients to confirm order specifications, delivery schedules, and product availability. Collaborated with warehouse and logistics teams to ensure timely and accurate delivery of orders. Managed order-related inquiries, provided product information, and resolved customer concerns efficiently. Monitored inventory levels and informed the sales team of stock shortages or popular items in demand. Ensured all orders were processed in compliance with company policies and quality standards. Accurately received and processed customer orders via phone, email, and in person interactions, ensuring precision in product quantities, specifications, and delivery details. Collaborated with the sales team to identify customer preferences, promote new dairy products, and suggest upselling opportunities to maximize sales.
  • Clothing Sales Manager

    Cesar Online Store

    Jan 2019 - Jan 2021 -2 yrs

    Egypt

    • Job Details:Led a team of sales associates, providing training, coaching, and performance evaluations to drive sales growth. Developed and implemented effective sales strategies. Managed product displays, merchandising, and store layout to enhance customer engagement and maximize sales. Monitored inventory levels, ensuring popular items were restocked promptly to meet customer demand. Handled customer inquiries, resolved complaints, and maintained high standards of customer service. Analyzed sales data to identify trends, track team performance, and adjust strategies accordingly. Collaborated with marketing teams to organize promotional events and campaigns, driving foot traffic and boosting sales.
  • Clothing Sales

    Kenz Store

    Jan 2017 - Jan 2019 -2 yrs

    Egypt

    • Job Details:Greeted customers and provided excellent service to ensure a positive shopping experience. Assisted customers in selecting suitable clothing items based on their preferences and needs. Offered styling advice, helping customers choose the right sizes, colors, and outfit combinations. Arranged and organized merchandise displays to attract customer attention and boost sales. Monitored inventory levels, restocked popular items, and informed management of stock shortages. Handled transactions, returns, and customer inquiries efficiently to maintain satisfaction. Consistently met individual sales targets and contributed to team goals.
  • Education

    • Bachelor's Degree in Law

      Tanta University

      Jan 2009 - Jan 2013 - 4 yr

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Fluent
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