ME
Mahmoud Mohamed Elsawy
Order Taker at Investment Company for Dairy Products
Tanta, Gharbia, EgyptWork Experience
Investment Company for Dairy Products
Jan 2021 - Present -3 yrs
Egypt
- Job Details:Accurately recorded customer orders for dairy products, ensuring all details were correctly documented to meet client requirements. Maintained strong communication with clients to confirm order specifications, delivery schedules, and product availability. Collaborated with warehouse and logistics teams to ensure timely and accurate delivery of orders. Managed order-related inquiries, provided product information, and resolved customer concerns efficiently. Monitored inventory levels and informed the sales team of stock shortages or popular items in demand. Ensured all orders were processed in compliance with company policies and quality standards. Accurately received and processed customer orders via phone, email, and in person interactions, ensuring precision in product quantities, specifications, and delivery details. Collaborated with the sales team to identify customer preferences, promote new dairy products, and suggest upselling opportunities to maximize sales.
Cesar Online Store
Jan 2019 - Jan 2021 -2 yrs
Egypt
- Job Details:Led a team of sales associates, providing training, coaching, and performance evaluations to drive sales growth. Developed and implemented effective sales strategies. Managed product displays, merchandising, and store layout to enhance customer engagement and maximize sales. Monitored inventory levels, ensuring popular items were restocked promptly to meet customer demand. Handled customer inquiries, resolved complaints, and maintained high standards of customer service. Analyzed sales data to identify trends, track team performance, and adjust strategies accordingly. Collaborated with marketing teams to organize promotional events and campaigns, driving foot traffic and boosting sales.
Kenz Store
Jan 2017 - Jan 2019 -2 yrs
Egypt
- Job Details:Greeted customers and provided excellent service to ensure a positive shopping experience. Assisted customers in selecting suitable clothing items based on their preferences and needs. Offered styling advice, helping customers choose the right sizes, colors, and outfit combinations. Arranged and organized merchandise displays to attract customer attention and boost sales. Monitored inventory levels, restocked popular items, and informed management of stock shortages. Handled transactions, returns, and customer inquiries efficiently to maintain satisfaction. Consistently met individual sales targets and contributed to team goals.
Education
Bachelor's Degree in Law
Tanta UniversityJan 2009 - Jan 2013 - 4 yr
Skills
- Relationship Building
- Consultative selling
- Negotiation & Closing
- Lead Generation & Prospecting
- Sales Presentation & Demonstration
- Communication skills
- Customer Relationship Management (CRM)
- Sales Strategy & Planning
- Time management & Organization
- Problem-solving & objection handling
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Languages
Arabic
FluentEnglish
Fluent