Mahmoud Ahmed

Quality Control & Inspection Engineer

• Job Details:Ensure the quality inspection of products according to company standards. Collaborate with team members to maintain accurate documentation and reports. Developed and implemented training programs for quality control procedures. Analyzed quality metrics to drive continuous improvement initiatives.

IT Help Desk Technician

• Job Details:Provided first-level technical support for hardware and software issues. Managed user accounts and permissions in Active Directory. Installed and configured Windows OS and Microsoft Office applications. Diagnosed and resolved network connectivity problems (LAN/Wi-Fi). Set up printers, scanners, and peripheral devices across departments. Used remote support tools like AnyDesk and TeamViewer. Assisted with email configurations (Outlook, Office 365). Documented issues and solutions using ticketing systems.

Data Entry Clerk

• Job Details:Follow data entry protocols to meet confidentiality and security standards. Organize and manage data files to ensure easy retrieval and access. Verify the accuracy of information and resolve any discrepancies. Accurately input, update, and maintain data in company systems or databases.