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Mahmmoud Khalil

Fraud Analyst at Network International

Helwan, Cairo, Egypt

Work Experience

  • Fraud Analyst

    Network International

    Sep 2024 - Present -11 months

    • Job Details:Analyze data from multiple sources to identify discrepancies and recommend remedies to maintain compliance. Communicate fraud trends, best practices, and insights with managers and team members. Review transactions, monitor fraud detection systems, and conduct manual investigations to detect fraudulent activity. Document findings, write reports, and educate staff on fraud prevention.
  • AML Compliance Officer

    Alex Bank

    Feb 2024 - Sep 2024 -7 months

    • Job Details:Ensure compliance with AML/CFT regulations by reviewing and investigating alerts from Detica and Siron, and monitoring client activity for suspicious transactions. Timely report suspicious activity through STR and SAR filings, and conduct sanctions screening using Siron, World Check, and Norkom. Manage customer KYC records and assist in the development, implementation, and maintenance of the AML/CFT program. Monitor outbound and inbound transfers through Western Union.
  • Call Center Agent

    Abu Dhabi Commercial Bank

    Apr 2021 - Jun 2022 -1 yr, 2 months

    • Job Details:Dealing with complaints and compliments in a professional manner. Making the public aware of all the promotions and special offers. Ensuring customers find the right product to meet their needs and requirements. Working on SAS system, ATM system and insurance fraud system.
  • Call Center Agent

    National Bank of Egypt (NBE)

    • Job Details:Making the public aware of all the promotions and special offers. Provided shipment-status reports to customers and tracked shipments to ensure timely delivery. Assist customers with replacing lost or stolen credit or debit cards. Dealing with complaints and compliments in a professional manner.
  • Education

    • Bachelor's Degree in Finance

      Sadat Academy for Management Sciences (SAMS)

      Jan 2016 - Jan 2019 - 3 yr

    Skills

    • Customer Service
    • Fraud Investigations
    • Bank Fraud Prevention
    • Anti-money laundering
    • Fraud Claims
    • Problem-Solving
    • analytical
    • Communication

    Languages

    • Arabic

      Fluent
    • English

      Intermediate
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